The Star (St. Lucia) - - LOCAL -

Coco Palm has earned its fifth con­sec­u­tive TripAd­vi­sor® Cer­tifi­cate of Ex­cel­lence award. The ac­co­lade, which hon­ours hos­pi­tal­ity ex­cel­lence, is given only to estab­lish­ments that con­sis­tently achieve out­stand­ing trav­eller re­views on TripAd­vi­sor, and is ex­tended to qual­i­fy­ing busi­nesses world­wide. Estab­lish­ments awarded the Cer­tifi­cate of Ex­cel­lence rep­re­sent the up­per ech­e­lon of busi­nesses glob­ally which are listed on the web­site.

The Chastanet fam­ily, which owns Coco Palm and is in­volved at all lev­els in the bou­tique ho­tel, cred­its its Saint Lu­cian team for the Cer­tifi­cate of Ex­cel­lence. “Be­ing hon­oured by TripAd­vi­sor® en­dorses not only Coco Palm but the 155 team mem­bers who earned this award. It is what each of them does ev­ery day to host our guests that has given us this hon­our to­day,” noted Man­ag­ing Di­rec­tor Allen Chastanet.

Mr Jean St Rose, Gen­eral Man­ager, who opened the ho­tel over eleven years ago, was proud to share the hon­our with his team. St Rose ob­served, “We have seen the busi­ness change and guests to­day use these plat­forms to share their views which go vi­ral in­stantly. We have to stay on our game and with this Cer­tifi­cate of Ex­cel­lence it shows my team has de­liv­ered which I will share with each depart­ment as they all made a dif­fer­ence.”

Mar­ket­ing Di­rec­tor Fe­olla Chastanet stated, “Busi­ness to­day is very trans­par­ent with guests hav­ing tools such as TripAd­vi­sor® to re­fer to in de­cid­ing what ho­tel to choose. In speak­ing to our guests, nine out of ten will say they chose Coco Palm be­cause of our re­view.” She con­tin­ued: “Given such an in­flu­ence, Coco Palm will cel­e­brate this fifth Cer­tifi­cate of Ex­cel­lence with all our Heads of Depart­ment as we must be do­ing some­thing right.”

Both Rain­for­est Hide­away res­tau­rant and Mango Beach Inn were in­ducted into the TripAd­vi­sor “Hall of Fame” last year, hav­ing been awarded Cer­tifi­cates of Ex­cel­lence in the pre­vi­ous five years – and the great re­views have con­tin­ued into 2016!

TripAd­vi­sor® is the world’s largest travel site, publishing real feed­back and ad­vice from mil­lions of trav­ellers. TripAd­vi­sor-branded sites (like Mango Beach Inn and the Rain­for­est Hide­away res­tau­rant in Marigot) be­come a part of a travel community of 340 mil­lion monthly vis­i­tors and 350 mil­lion re­views. That’s high vis­i­bil­ity and great for St Lu­cian tourism!

The Cer­tifi­cate of Ex­cel­lence is awarded for the qual­ity, quan­tity and con­sis­tency of trav­ellers’ re­views over a 12-month pe­riod. To qual­ify, a busi­ness must main­tain an over­all TripAd­vi­sor rat­ing of at least four out of five stars.

“With the Cer­tifi­cate of Ex­cel­lence, TripAd­vi­sor hon­ours hos­pi­tal­ity busi­nesses that have con­sis­tently re­ceived strong praise and rat­ings from trav­ellers,” said Heather Leis­man, Vice Pres­i­dent of In­dus­try Mar­ket­ing.

Mango Beach Inn and Rain­for­est Hide­away are di­rectly on the wa­ter­front of the fa­mous Marigot Har­bour, just a one minute walk from the beach. Rain­for­est Hide­away has been pop­u­lar for the past twelve years with vis­i­tors from all over the world in­clud­ing celebri­ties on their su­pery­achts and it’s also a great favourite with lo­cals who come to Marigot from all over the is­land for cel­e­bra­tions, busi­ness meet­ings, ro­man­tic evenings and fun nights out with fam­ily and friends.

Rain­for­est Hide­away has al­ways fea­tured live jazz as well as so­phis­ti­cated Caribbean cui­sine at rea­son­able prices. This year the res­tau­rant was an of­fi­cial venue on the Jazz and Arts Fes­ti­val pro­gramme and fea­tured ‘Nine Jazzy Nights’ with some amaz­ing lo­cal artistes. But it’s not just one week in the year – Rain­for­est Hide­away fea­tures live lo­cal jazz four nights a week (Mon­days, Wed­nes­days, Thursdays and Satur­days) all year round.

From May through to Novem­ber, Rain­for­est Hide­away and Mango Beach Inn in­vite St Lu­cians to take ad­van­tage of their com­bined Sum­mer­li­cious and Stay­ca­tion of­fer: a half price dinner for two with bed and break­fast in­cluded. Take a break with­out pay­ing an air­fare!

The award-win­ning Coco Palm re­sort.

Mango Beach Inn, Marigot Bay.

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