Flow Cel­e­brates Mis­sion Day

The Star (St. Lucia) - - LOCAL -

The chil­dren at Victoria Hos­pi­tal will soon have a brand new large screen TV and ac­cess to free ca­ble TV ser­vice for one year, along with toys other gifts, thanks to Flow. The com­pany’s em­ploy­ees are pro­vid­ing the toys for the boys and girls who are presently at the hos­pi­tal.

Flow made the an­nounce­ment at its Mis­sion Day cel­e­bra­tion, which was held on Wed­nes­day at Flow’s of­fice com­pound in Corinth. All the com­pany’s em­ploy­ees came to­gether to cel­e­brate Flow’s mis­sion and val­ues, among them ‘Con­nect­ing Com­mu­ni­ties, Trans­form­ing Lives.”

“Our com­pany, in­clud­ing our em­ploy­ees cares deeply about the com­mu­ni­ties where we live and serve. A core el­e­ment of our Mis­sion Day is giv­ing back to lo­cal com­mu­ni­ties and do­ing so in ways that help to trans­form peo­ple’s lives for the bet­ter,” said Flow St. Lu­cia Country Man­ager, Geral­dine Pitt.

For the last two years Flow em­ploy­ees around the Caribbean cel­e­brates Mis­sion Day. They use the oc­ca­sion to give back to lo­cal com­mu­ni­ties and to re­fo­cus on the com­pany’s core val­ues, namely “be­ing the best we can be, re­spect­ing and trust­ing each other, work­ing as one team and serv­ing our cus­tomers with pas­sion.” To­gether they dis­cuss what those val­ues mean to them and how they can grow bet­ter and stronger as a team and work with greater ef­fi­ciency and ded­i­ca­tion to de­liver a sat­is­fy­ing cus­tomer ex­pe­ri­ences.

“Our mis­sion and val­ues serve as a ral­ly­ing point and rep­re­sent who we are, what we stand for, and how we want oth­ers to see and know us. They rep­re­sent what we as­pire to and how we do business. Mis­sion Day al­lows us to re­fo­cus our ef­forts on how we treat each other and our cus­tomers.

“Our goal is to con­tin­u­ously build a cor­po­rate cul­ture where em­ploy­ees, who are the most im­por­tant as­set to our or­ga­ni­za­tion, sup­port the com­pany’s vi­sion and val­ues and be­come our big­gest brand ad­vo­cates. They are en­cour­aged to own their ca­reers, learn new skills and take ad­van­tage of ev­ery pos­si­ble op­por­tu­nity for pro­fes­sional growth and devel­op­ment,” said Ms. Pitt.

Mean­while Flow con­tin­ues to fine tune its in­ter­nal and ex­ter­nal pro­cesses to fur­ther im­prove its ser­vice qual­ity and de­velop an even more dy­namic and com­pre­hen­sive port­fo­lio of ser­vices so that it can de­liver a su­pe­rior and sat­is­fy­ing ex­pe­ri­ence to its cus­tomers.

Flow em­ploy­ees seek to give back, this time to chil­dren presently in the care of Victoria Hos­pi­tal.

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