GENERAL MANAGER, SOUTH-EAST ASIA, PATEK PHILIPPE
“I’ve been working in the watch industry in Asia for more than 20 years, and to join Patek Philippe is a great privilege and a deep honour. This is a family company with a strong legacy, and it is admired by brands within and outside the industry. I don’t think there is another company quite like it – a top, well-run, family-owned brand that is widely respected, and still focuses on old-school values and the products while pushing the boundaries of high-end watchmaking.
“There is a very experienced team in place, and our excellent retail partners are well-established. All the right elements are already here. I therefore see myself more as a steward of the company in the region – to help nurture existing relationships and steer Patek Philippe to the next level of prestige. We have to be mindful of retail performance and figures, but even more important is nurturing existing relationships with our loyal customers by constantly ensuring that they receive the best customer service.”