DEEPA CHA­TRATH

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GEN­ERAL MAN­AGER, SOUTH-EAST ASIA, PATEK PHILIPPE

“I’ve been work­ing in the watch in­dus­try in Asia for more than 20 years, and to join Patek Philippe is a great priv­i­lege and a deep hon­our. This is a fam­ily com­pany with a strong legacy, and it is ad­mired by brands within and out­side the in­dus­try. I don’t think there is an­other com­pany quite like it – a top, well-run, fam­ily-owned brand that is widely re­spected, and still fo­cuses on old-school val­ues and the prod­ucts while push­ing the bound­aries of high-end watch­mak­ing.

“There is a very ex­pe­ri­enced team in place, and our ex­cel­lent re­tail part­ners are well-es­tab­lished. All the right ele­ments are al­ready here. I there­fore see my­self more as a stew­ard of the com­pany in the re­gion – to help nur­ture ex­ist­ing re­la­tion­ships and steer Patek Philippe to the next level of pres­tige. We have to be mind­ful of re­tail per­for­mance and fig­ures, but even more im­por­tant is nur­tur­ing ex­ist­ing re­la­tion­ships with our loyal cus­tomers by con­stantly en­sur­ing that they re­ceive the best cus­tomer ser­vice.”

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