FROM SOURCE TO BAS­KET

Mr Joseph Ar­giridis, Man­ag­ing Di­rec­tor of a. hartrodt Sin­ga­pore speaks about the spe­cialised ser­vices of­fered by his com­pany’s food & bev­er­age lo­gis­tics di­vi­sion

Food and Travel (Singapore) - - Special Feature -

Acoun­try with lit­tle farm­ing land and lim­ited fish­ing grounds, Sin­ga­pore de­pends heav­ily on food im­ports to meet the needs of its pop­u­la­tion of over 5 mil­lion – in fact, more than 90% of the coun­try’s food sup­plies come from over­seas, es­pe­cially from neigh­bour­ing coun­tries. In ad­di­tion, to the lo­cal pop­u­la­tion, there is also a large ex­pa­tri­ate com­mu­nity here, who is con­stantly on the look­out for more niche food items, such as ar­ti­sanal cheeses, or­ganic veg­eta­bles, lux­ury choco­lates, fine wines, and more.

To meet the grow­ing de­mand for more gourmet food prod­ucts, more busi­nesses have di­ver­si­fied and ven­tured into the gourmet gro­cery busi­ness, of­fer­ing an ar­ray of glob­ally-sourced prod­ucts such as ar­ti­sanal jams and wines from Provence, cask-aged vine­gars, craft beers, pre­mium tea leaves, or­ganic baby for­mula, and more – all di­rectly from source.

While gourmet food prod­ucts are now more eas­ily ac­ces­si­ble as com­pared to many years ago - thanks to these gourmet gro­cers - have you won­dered how these food sup­plies, which orig­i­nate from far-flung coun­tries such as France, United States of Amer­ica, Switzer­land, and Ar­gentina, are im­ported fresh into Sin­ga­pore?

This is made pos­si­ble with the help of lo­gis­tics com­pa­nies, such as a.hartrodt – a com­pany that of­fers a wide range of ser­vices in all ar­eas of trans­port and lo­gis­tics. Head­quar­tered in Ham­burg, Ger­many, a.hartrodt, which was founded in 1887, of­fers a world­wide net­work cov­er­ing more than 80 coun­tries, en­sur­ing the ideal so­lu­tion for their clients, en­com­pass­ing the fac­tors of speed, qual­ity, re­li­a­bil­ity and cost-ef­fec­tive­ness within a sin­gle com­mon de­nom­i­na­tor.

In this fea­ture, Mr Joseph Ar­giridis, Man­ag­ing Di­rec­tor of a. hartrodt Sin­ga­pore speaks about his com­pany’s spe­cialised food & bev­er­age lo­gis­tics di­vi­sion, which was es­tab­lished in 2005 to meet the de­mands for F&B im­ports. Can you share with us some of the ser­vices that your com­pany’s food & bev­er­age lo­gis­tics di­vi­sion of­fer?

Air Freight

Tem­per­a­ture-sen­si­tive goods are trans­ported by air freight with dry ice, or spe­cial air freight con­tain­ers called En­vi­ro­tain­ers. En­vi­ro­tain­ers are avail­able with most air­lines, or can be rented via food & bev­er­age lo­gis­tics. De­pend­ing on the type, goods with a weight from 1,000 to 5,000 kg can be loaded. En­vi­ro­tain­ers are ther­mo­stat­i­cally op­er­ated by bat­ter­ies with dry ice as the coolant. There are also bat­tery-driven air con­di­tion­ing sys­tems avail­able as an al­ter­na­tive.

Dry ice is univer­sally utilised. Its ad­van­tage in con­trast to frozen wa­ter is that it changes from solid to gaseous ag­gre­gate state with­out mois­ture for­ma­tion.

Sea Freight

Op­ti­mal trans­port by sea freight is driven by the spe­cific de­mands of each and ev­ery prod­uct. We of­fer our clients with a choice be­tween con­tain­ers of food grade stan­dard, or tem­per­a­ture-con­trolled chilled con­tain­ers. In ad­di­tion, our com­pre­hen­sive con­sol­i­da­tion ser­vice of­fers the best ser­vice for our clients’ re­quire­ments: one in which the cost-sav­ing fac­tor is al­ways sig­nif­i­cant.

Con­sol­i­da­tion Ser­vice

Orig­i­nally de­signed for the wine in­dus­try, we now of­fer this ser­vice for vir­tu­ally all prod­ucts. All trans­port is car­ried out, where re­quired, in tem­per­a­ture-con­trolled ve­hi­cles. Fully air-con­di­tioned ware­houses in France (Bur­gundy, Bordeaux, Fos, Le Havre and in the Cham­pagne re­gion), as well as other im­por­tant lo­ca­tions, en­sure that our clients’ goods are stored in the per­fect en­vi­ron­ment. Tight se­cu­rity com­pletes our pack­age of ser­vice in this sec­tor. What sets a. hartrodt apart from other lo­gis­tics com­pany?

We are ded­i­cated to the busi­ness, so much so that we formed a sub­sidiary com­pany more than 10 years ago to pro­vide clients ded­i­cated ser­vices for the F&B in­dus­try. As food and bev­er­age prod­ucts present lo­gis­tics com­pa­nies with very spe­cial de­mands, we have a ded­i­cated team that han­dles only all the F&B clients. This team looks into all the ship­ment ar­range­ments, doc­u­men­ta­tion, cus­tom clear­ance, per­mits, ware­house lo­gis­tics etc. – this way, our clients can rest as­sured that their prod­ucts are in good hands. In ad­di­tion, our team is well adept at giv­ing clients ad­vice on how the pack­ag­ing should be done and how the pro­ce­dures are – we re­ally act as a ser­vice and so­lu­tions provider.

Most im­por­tantly, the em­ploy­ees at a. hartrodt are ded­i­cated – they are good at what they do and they love what they do. Peo­ple with pas­sion can do things well. How does a. hartrodt en­sure that food prod­ucts with a short shelf life, such as cheeses and yo­ghurt are de­liv­ered fresh to Sin­ga­pore?

We are able to of­fer our cus­tomers with in­di­vid­ual so­lu­tions for their spe­cial needs. For tem­per­a­ture-sen­si­tive goods, we would pack them in car­ton boxes with Sty­ro­foam layer in­su­la­tion to pro­tect the goods from tem­per­a­ture fluc­tu­a­tions, and then we’ll stuff these car­ton boxes with our own green gel ice packs to main­tain the tem­per­a­ture con­stantly. There­after, the car­tons will be pal­letised, and we’ll seal them with ther­mal blan­kets and shrink wrap to en­sure the pal­lets are fully pro­tected from ex­ter­nal el­e­ments such as tem­per­a­ture fluc­tu­a­tions and dirt – these ther­mal blan­kets also pro­vide ad­di­tional pro­tec­tion against dam­age and re­duce pos­si­ble dam­age from damp. Af­ter se­cu­rity mea­sures, the cargo will be loaded on the next avail­able plane. a.hartrodt (S) Lo­gis­tics Pte Ltd 20 Sci­ence Park Road Sin­ga­pore 117674 Tel: 65/6464-5601 www.hartrodt.com

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