The one thing I re­ally dis­like about ho­tels

Robb Report Singapore - - Robb Reader -

is the re­cep­tion counter. I’m very tired af­ter my flight. The staff at the re­cep­tion al­ways says the same thing: ‘Wel­come, what’s your name? Can I have your pass­port? Can I have your credit card?’ It’s stan­dard­ised, but it’s bor­ing. You know what they’re go­ing to ask. And no one will tell you some­thing dif­fer­ent. I’d like them to sur­prise

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