Track­ing Ex­pat In­sur­ance’ me­te­oric rise in 2017

They are fo­cused on de­liv­er­ing in­sur­ance pro­tec­tion to ex­pa­tri­ates and the glob­ally mo­bile work­force.

Singapore Business Review - - FIRST -

In Au­gust of this year, Ex­pat In­sur­ance turned an aus­pi­cious eight. Since its be­gin­nings eight years ago, the rise has been me­te­oric com­pared with most global mar­kets. For its founder and CEO Danielle Warner, this has seemed like a life­time in Sin­ga­pore’s dy­namic and ever chang­ing cor­po­rate land­scape. This last year has been so ex­cit­ing, says Danielle. ‘Es­pe­cially nur­tur­ing the growth within the Em­ployee Ben­e­fits space. There’s such a long way to go here in Sin­ga­pore. I look back on how far we have come and I get so en­er­gized at the prospect of how far we have to go.’

Warner – dubbed as the Power Woman of Pro­tec­tion by the ex­pat com­mu­nity in Sin­ga­pore – re­veals that the in­sur­ance in­dus­try for her is al­most patho­log­i­cal. ‘“In­sur­ance is in my blood, and that has al­ways been the case. My mum, my aunt, my cousin, my hus­band. It’s all I have ever known. When we moved here 11 years ago, no one knew where to get in­sured and when they found that I came from an in­sur­ance back­ground, nat­u­rally they asked me. I rec­og­nized that here was a spe­cific mar­ket here for pro­tec­tion that was un­der­rep­re­sented then.”

Con­se­quently, Ex­pat In­sur­ance was founded by Warner in 2009. They are a com­pany that spe­cial­izes in pro­vid­ing pro­fes­sional in­sur­ance ad­vice and ser­vices to ex­pa­tri­ates in Sin­ga­pore. They are a mul­ti­line, in­de­pen­dent bro­ker­age that is fo­cused on de­liv­er­ing in­sur­ance pro­tec­tion to the ex­pa­tri­ate and glob­ally mo­bile work­force mar­kets in Sin­ga­pore.

Keep­ing peo­ple and part­ner­ships

In its early days, Ex­pat In­sur­ance ex­clu­sively ser­viced per­sonal clients, but in the last 18 months, Danielle and her team are now mak­ing sig­nif­i­cant head­way within the em­ployee ben­e­fits space. Danielle says, ‘The fo­cus re­ally turned to­ward work­ing with multi­na­tional com­pa­nies that were ei­ther set­ting up or ex­pand­ing across into Asia and Sin­ga­pore. Fol­low­ing the 2008 fi­nan­cial cri­sis, many of these MNCS in the US, the UK, Europe and Aus­tralia started to set up com­pa­nies with Sin­ga­pore as a base. I saw this as a great op­por­tu­nity to get in­volved at the very early stages of these com­pa­nies com­ing into Asia and seized the chance to sup­port their in­sur­ance needs.’

With her fin­gers firmly on the pulse of the mi­gra­tion and em­ploy­ment trends in Sin­ga­pore, Warner has iden­ti­fied the need for em­ploy­ers for at­tract and re­tain high qual­ity tal­ent. ‘Be­ing an ex­pat does not come with all of the trim­mings that it used to. It’s now about peo­ple and part­ner­ships,’ she says. ‘Em­ploy­ees now ex­ist in a cul­ture of en­ti­tle­ment and are hun­gry for a more en­gag­ing re­la­tion­ship with their em­ployer. Em­ploy­ers, on the other hand, are well aware of the po­ten­tial for their top tal­ent to leave them if they don’t feel val­ued.

Go­ing global

For this rea­son, it is up to em­ploy­ers to come up with at­trac­tive and en­gag­ing rea­sons to en­cour­age their em­ploy­ees to stay. That’s why we work with these com­pa­nies to pro­vide com­pelling rea­sons for their peo­ple to stay.’ Danielle’s in­no­va­tive and in­stinc­tive re­sponse to these de­vel­op­ments cou­pled with the con­tin­ual growth of Ex­pat In­sur­ance saw the com­pany go global with an ex­cit­ing part­ner­ship with French in­sur­ance gi­ant Siaci Saint Honore in April of last year. This part­ner­ship gives Ex­pat In­sur­ance un­prece­dented ac­cess to new in­sur­ance prod­ucts as well as fur­ther op­por­tu­nity to pro­vide com­pre­hen­sive in­ter­na­tional cov­er­age for the glob­ally mo­bile. ‘This def­i­nitely gives us an edge in this space. We un­der­stand that peo­ple will be­gin their jour­ney with us here in Sin­ga­pore, but our part­ner­ship with Siaci al­lows us to make sure that they will be pro­tected every­where they go.’ ‘ Look­ing ahead, I can say em­phat­i­cally that our busi­ness will fo­cus on our con­tin­ual growth in the em­ployee ben­e­fits space.”

“I rec­og­nized that there was a spe­cific mar­ket here for pro­tec­tion that was un­der­rep­re­sented then. ”

Danielle Warner Founder of Ex­pat In­sur­ance

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