YOU CAN RELAX AND INDULGE
Besides getting personal advice on site at a brick-and-mortar store, shoppers love being pampered with thoughtful gestures. Shopping in person is “not just about buying necessities but about enjoyment, entertainment and fun”, says Ricky Rawat, retail director at The Bespoke Club.
For instance, he says his stores offer a “very homely and friendly atmosphere”, where customers can enjoy a glass of wine or a cup of coffee as they are being measured for their suits and shirts. He adds, “You’ll be treated like a VIP, enjoy lots of choices and be served by highly