Cash ma­chines at FairPrice stores help raise pro­duc­tiv­ity

Today - - VOICES - From jonas Kor di­rec­tor, Cor­po­rate Com­mu­ni­ca­tions and brand, NTuC FairPrice

We thank Mr Joshua Chia for his feed­back, in “Cash­less sys­tem bet­ter than cash ma­chines in su­per­mar­kets” (Sept 12).

FairPrice en­cour­ages our shop­pers and the com­mu­nity at large to use cash­less pay­ments, avail­able in all our stores.

To cater for shop­pers who pre­fer to use cash, we in­tro­duced the iCash sys­tem, which is a cash ma­chine, in some of our stores to com­ple­ment our var­i­ous pay­ment sys­tems.

This helped to in­crease pro­duc­tiv­ity and ac­cu­racy in pro­cess­ing cash trans­ac­tions. The sys­tem can ac­cept a stack of notes, in var­i­ous de­nom­i­na­tions; there is no need to feed notes into it in­di­vid­u­ally.

iCash elim­i­nates the need to pre­pare cash floats man­u­ally for each cashier at the start of their shifts, pro­vides greater se­cu­rity, as the cash is held in se­cured cas­settes, and sig­nif­i­cantly re­duces time spent per­form­ing end-of-day cash rec­on­cil­i­a­tion.

This en­hances ef­fi­ciency and al­lows our staff to bet­ter as­sist and in­ter­act with cus­tomers.

FairPrice will con­tinue to in­no­vate and en­hance our cus­tomers’ over­all shop­ping ex­pe­ri­ence.

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