At Dempsey Hill, Chris Tan builds a spa that feels like someone’s luxury home, where guests are welcomed to linger way into the early hours在细节处做到完美，傅曼玲打造的高级休闲spa，为忙碌的现代人提供了一个新的养生美疗选择。
in just three months.
Building a luxury spa and getting it up and running within three months is no mean feat, but Chris Tan, one of the masterminds behind the Mövenpick Heritage Hotel Sentosa, has done just this.
The Luxe House, a wellness abode offering spa treatments based on Chinese physiology studies, opened its doors on Dempsey Hill in October. Tan worked on everything from conceptualisation and design to hiring staff and even customising the massage chairs, spending about $2 million in all to launch the spa.
To understand her hands-on approach to work, one only needs to see how the serial entrepreneur has been churning out ventures in her real estate and interior design businesses. The Luxe House is her first spa, however, and she is excited about setting new benchmarks in the local scene with it.
She first tasted the thrills of the service and hospitality business a few years ago, when her husband, Rodney BK Tan, chairman of the Cairnhill Group, invested a huge sum to turn a colonial-era building on Sentosa into the Mövenpick Heritage Hotel. Chris Tan worked hand in hand with famed Japanese design company Super Potato to create a concept that would respect the colonial heritage of the building while giving it a modern twist.
“It was a huge turning point in my life,” she recalls. “It was completely different from any other project I had been involved with and I learnt a lot from it. It kept me insanely busy every day and the many site visits I had to make left me exhausted.”
After the hotel’s launch at the end of 2012, Tan decided to take a year’s sabbatical and travel the world. That was how the idea of developing a spa took root. “I loved visiting different spas each time I went to a new country. It was a great way to relax and I thoroughly enjoyed the process,” she enthuses. “My friends in Taiwan and China would often invite me to join them for a massage and it was very convenient since many of these places would be open late into the night. Back home in Singapore, I found that I couldn’t even find a place to get a good foot rub.”
“So I decided to develop a luxury spa where Chris Tan opens The Luxe House friends can gather, have a cup of tea, enjoy some refreshments and relax with the best body treatments,” she adds. “Most spas in Singapore are not open till very late, so I decided to have us open till early morning for the convenience of busy executives. Now I have a new place to host my friends from overseas instead of just taking them to the casinos or clubs.”
From the sprucing up of the building’s exterior to the design of the l uxurious interiors, Tan had a hand in it all.
“Just before the launch, an Italian man walked by and he couldn’t stop marvelling at our design because he thought this was some new luxury brand that had just arrived in Singapore,” she recalls. “He found it
hard to believe when I told him that this was my first time entering this business.”
The treatment menu at The Luxe House incorporates Eastern and Western wellness therapies, including acupressure therapy, cupping and scraping. There are five bespoke aromatherapy blends to choose from, designed in-house and produced in the United States. The Luxe House also uses disposable tools and towels for all treatments to ensure each guest enjoys optimal hygiene standards.
One of the bigger challenges the business has had to face is in the area of staffing. New hires go through a minimum of two months of intensive training and need to demonstrate “a passion for massage, because this is something that guests can literally feel”. To create a conducive work environment, she has built in perks such as free meals, resting areas and late-night transport.
Tan, who is the mother of three children in their 20s, has since signed the lease for a 2,000 sq feet adjacent unit for the spa’s expansion.
“If response is good, we will open a few more branches or even take the brand overseas,” she says, her petite self bubbling with zest. “If there’s anything I can do to bring new life into Singapore’s spa industry, I will be very satisfied.”
Hotel Sentosa）的老板娘傅曼玲（Chris Tan）却
中心——The Luxe House正式开幕。从构思、找
The Luxe House的设计时尚大气。
The Luxe House融合东西按摩疗程，由于本
The Luxe House提供五种精油让顾客选择，