Lax firms risk suc­cumb­ing to fourth in­dus­trial revo­lu­tion

African Times - - Business - MTHULISI SIBANDA

THE way com­pa­nies across all sec­tors ex­ploit and an­a­lyse their data can make or break them amid cut­throat com­pe­ti­tion

fos­tered by mod­ern in­for­ma­tion and com­mu­ni­ca­tions tech­nolo­gies (ICT).

These mod­ern ICTs de­ter­mine if com­pa­nies can dis­rupt or are dis­rupted. This has been the pre­vail­ing sen­ti­ment by ex­perts at the just­con­cluded cus­tomer ex­pe­ri­enceled dig­i­tal trans­for­ma­tion event SAS, the an­a­lyt­ics, busi­ness in­tel­li­gence and data man­age­ment firm held in Johannesburg, South Africa.

“Evo­lu­tion has been dis­rupt­ing for­ever,” said Brett StClair, Ex Google Dig­i­tal Trans­for­ma­tion Evan­ge­list.

“Dis­rup­tion is hap­pen­ing faster and faster as prod­ucts are in­creas­ingly be­com­ing services,” he said. The tech­nol­ogy ex­pert urged in­dus­tries to try and em­brace new

tech­nolo­gies, work dif­fer­ently and “Think Big” as well as aim to get more from their data.

Tony Mooney, Dig­i­tal Trans­for­ma­tion con­sul­tant and for­mer Man­ag­ing Di­rec­tor: In­sights and De­ci­sion Science at Sky United King­dom, high­lighted the ma­jor draw­back for com­pa­nies in the Fourth In­dus­trial Revo­lu­tion.

“Or­gan­i­sa­tions con­fuse method­ol­ogy and do not un­der­stand the dif­fer­ence be­tween anal­y­sis and an­a­lyt­ics,” Mooney said.

Mooney spoke about the emer­gence of such roles as data wizard, data en­gi­neer and data sci­en­tist in some orani­sa­tiosn, driven by the Fourth In­dus­trial Revo­lu­tion.

Si­mon Mar­land, Ned­bank’s Head of Depart­ment: Re­tail Busi­ness In­tel­li­gence So­lu­tions con­curred.

“Things have changed over the last 15 years,” said Mar­land, the ex­ec­u­tive at one of South Africa’s big­gest banks.

“Sources and speed of data have grown ex­po­nen­tially dur­ing the pe­riod,” he added.

Thought-lead­ers and SAS ex­perts will meet again in Johannesburg on Thurs­day to dis­cuss top­ics in­clud­ing the path to ar­ti­fi­cial in­tel­li­gence and ma­chine learn­ing, how AI will im­prove cus­tomer ex­pe­ri­ence and how in­no­va­tion through an­a­lyt­ics is pos­si­ble.

SAS is pre­vi­ously known as Sta­tis­ti­cal Anal­y­sis Sys­tem.

Pres­i­dent Ramaphosa at the Plant Ex­pan­sion of the Mercedes-Benz East Lon­don. The visit to the Mercedes-Benz man­u­fac­tur­ing plant is in line with the coun­try’s drive to raise $100bn in new in­vest­ment over the next five years to cre­ate jobs and for...

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