PUBLIC AWARENESS: Gambling awareness campaigns are targeted at average South Africans in general, and social grant recipients and the young and poor in particular. A multimedia approach has been adopted, covering print, TV and radio, as well as community-outreach initiatives and special events.
The key message in these campaigns is that treatment is available – for free – whenever an individual may need help.
2TREATMENT: Problem gamblers, their family and friends can get expert and confidential help at any time by phoning or sending an SMS to Trained counsellors, who operate the counselling line, conduct an initial assessment before recommending free treatment through a treatment network, which comprises 75 psychologists and social workers countrywide.
The NRGP treatment programme offers family intervention and debt-counselling services – at no cost – and is also able to subsidise inpatient treatment for individuals who meet the criteria.
0800 006 008
3076 675 0710.
TRAINING: Training provided by the NRGP focuses on identifying problem gamblers, understanding the services and role of the programme, and providing advice regarding working in a gambling environment.
This training is supplied to employees, healthcare workers and social workers, as well as treatment professionals and lay counsellors. The courses range from basic to advanced and workshops are also provided for the public and private sector.
4MENTORSHIP MANAGER: A crisismanagement service is available specifically for gambling-industry employees. It includes telephonic support during a crisis and debriefing after a crisis, mentoring sessions, an email facility to deal with queries and regular meetings, if required.
NATIONAL SCHOOLS PROGRAMME: