The jerk

CityPress - - Tenders -

4You’re tempted to say: “My peo­ple just don’t want to hear you scream any more.” In­stead, say this: “It’s my re­spon­si­bil­ity to pro­vide you with the best ser­vice I can and, un­for­tu­nately, my team and I can’t do that be­cause of the dif­fer­ence in our work­ing cul­tures.”

It’s im­por­tant be­cause the end of the re­la­tion­ship is about your com­pany cul­ture, not theirs.

Keep in mind that if your client is a yeller or has a tem­per prob­lem, you need to be pre­pared for yelling in this mo­ment too.

There’s also a pos­si­bil­ity that the client may dis­par­age you or your com­pany pub­licly.

Be ready to counter any ar­gu­ments, but take the high road and don’t get de­fen­sive.

Ul­ti­mately, you have done what’s best for you, your com­pany and your em­ploy­ees.


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