SA Post Of­fice mail de­liv­ery fails again

Eyethu Baywatch - - NEWS • IZINDABA -

‘Ap­par­ently the ve­hi­cles the Post Of­fice had for de­liv­er­ies, have been with­drawn.

‘This is very un­fair that we have to suf­fer as a re­sult of their in­ter­nal is­sues,’ he said.

The South African Post Of­fice (SAPO) na­tional spokesper­son, Jo­han Kruger, told the Eyethu Bay Watch in a tele­phonic in­ter­view that there was in­deed a short­age of ve­hi­cles in KZN, but said the is­sue would soon be re­solved as a new con­trac­tor had been em­ployed.

Kruger sug­gested that a for­mal email be drafted and sent to his de­part­ment so he could in­ves­ti­gate and re­spond to the news­pa­per’s queries in a proper man­ner.

An email was sent to Kruger on Thurs­day and he tele­phon­i­cally con­firmed re­ceipt.

How­ever, on Fri­day the Eyethu Bay Watch prompted a re­sponse from Kruger as well as his col­leagues at SAPO head of­fice but to no avail.

A re­sponse from re­gional SAPO spokesper­son, Nobuhle Njapha, was re­ceived late on Fri­day after­noon but made no ref­er­ence to the short­age of ve­hi­cles:

‘The SA Post Of­fice ex­pe­ri­enced a postal strike from 3 to 18 July 2018.

‘Since then postal em­ploy­ees were all at work but the back­log re­sult­ing from the strike has not yet been worked off.

‘We ex­pect to de­liver the items caught in the back­log within the next ten work­days.

‘It should be noted that we have very high vol­umes of in­ter­na­tional mail and in that area the back­log is longer.

‘This is ob­vi­ously a na­tional prob­lem and we are work­ing tire­lessly to en­sure that we de­liver mail to our cus­tomers.

‘The Post Of­fice un­der­stands very well that this is caus­ing con­sid­er­able in­con­ve­nience to its cus­tomers and apol­o­gises for that,’ the state­ment read.

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