Be­ware of work­shops with fake RMI mem­ber­ships

Eyethu Baywatch - - MOTORING • EZEZIMOTO -

THE Re­tail Mo­tor In­dus­try Or­gan­i­sa­tion (RMI) has is­sued a warn­ing to mo­torists not to be duped by re­pair­ers claim­ing to be RMI mem­bers, when in fact, they are not.

RMI head Jakkie Olivier says RMI is aware of sev­eral cases over the past 12 months where re­pair­ers have dis­played RMI lo­gos and in­signia in their work­shops, claim­ing to be mem­bers, to at­tract busi­ness.

To pro­vide the con­sumer with mo­tor­ing peace of mind, the RMI and its con­stituent as­so­ci­a­tions have de­vel­oped min­i­mum in­dus­try stan­dards that ap­ply to fa­cil­i­ties, tools, equip­ment and hu­man re­sources.

These are pe­ri­od­i­cally au­dited and en­forced.

‘Once a busi­ness is ac­cred­ited, it can dis­play the in­signia or lo­gos of the RMI and the rel­e­vant as­so­ci­a­tion,’ Olivier ex­plained.

‘When a busi­ness stops be­ing a mem­ber in good stand­ing, such as when it can­cels its mem­ber­ship, or fails to meet the min­i­mum re­quire­ments for ac­cred­i­ta­tion, it is no longer per­mit­ted to dis­play such in­signia and lo­gos.

The RMI takes great care to en­sure that mem­bers who pro­claim to be ac­cred­ited mem­bers, meet the min­i­mum in­dus­try re­quire­ments as this pro­tects the con­sumer,’ said Oliver.

‘Un­for­tu­nately,’ he said, ‘there have been some busi­nesses that no longer qual­ify for ac­cred­ited mem­ber­ship of the RMI, but still dis­play the in­signia and logo.’

Mo­tor In­dus­try Work­shop As­so­ci­a­tion (MIWA) Chair­man De­wald Ranft says it too has en­coun­tered this is­sue.

‘It was brought to our at­ten­tion by an in­surer who did a back­ground check on a work­shop and dis­cov­ered that the work­shop claim­ing to be a MIWA mem­ber, wasn’t one,’ he said.

‘We took im­me­di­ate ac­tion and the MIWA sig­nage has since been re­moved.’

So, as a con­sumer, how can you be sure that the re­pairer you are deal­ing with is a gen­uine MIWA or RMI mem­ber?

Ranft ex­plained that when an RMI and MIWA mem­ber be­comes an af­fil­i­ate, they re­ceive a cer­tifi­cate of mem­ber­ship as well as a code of con­duct that in­cludes a mem­ber­ship ex­piry sticker.

‘The mem­ber­ship cer­tifi­cate and code of con­duct should be on dis­play in the work­shop,’ he said.

‘You can check the ex­piry date on ei­ther of these.

If they are not vis­i­ble, you are within your rights to ask to see the cer­tifi­cate or code to ver­ify if in fact they are cur­rent mem­bers.

‘If you sus­pect that a work­shop is fraud­u­lently pos­ing as a mem­ber, you are urged to con­tact the RMI or its as­so­ci­a­tion to re­port the work­shop.

Olivier rec­om­mends that mo­torists use the RMI’s web­site,, or call any one of its of­fices.

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