PSG has developed an in-house platform that provides direct market access to the JSE and offshore exchanges, as well as investments in non-JSE instruments. It includes a digital portal for financial advice, calculators and a risk profiler.
The online platform is accessible through all Internet-enabled devices. Clients can also trade telephonically at no extra charge.
Clients are pleased — 49% rate the quality of service as excellent and 85% are very likely to recommend PSG.
This is an excellent broking and wealth management business. Its online services score highly, but it does not score well on value for money and its responses to our mystery shopping exercise let it down.