Finweek English Edition - - Openers - BENE­DICT KELLY benk@fin­

WITH SMALL CHIL­DREN a trip to the theatre is a chal­lenge and a great fam­ily out­ing. With a suc­cess­ful out­ing to The Lion King un­der the belt, I thought it might be a good time to see how much it would cost to take the fam­ily to see the next Dis­ney spec­tac­u­lar, Beauty and the Beast.

Call­ing Com­puticket, you have two op­tions: a cell­phone num­ber that costs R2,85/minute or a land­line. Ku­dos to Com­puticket for ac­tu­ally pub­lish­ing its call rate from a cell­phone on their site, al­though why it’s not a num­ber you can use your free min­utes to call is an in­ter­est­ing ques­tion.

Af­ter the oblig­a­tory warn­ings I was con­nected to an op­er­a­tor with al­most no de­lay at all. There are no menu op­tions, which is al­ways pleas­ant. The agent was able to pro­vide me with ba­sic in­for­ma­tion be­fore she even looked it up on the com­puter – which shows Com­puticket’s try­ing to em­ploy peo­ple with ini­tia­tive in the con­tact cen­tre.

All the in­for­ma­tion was clear and con­cise and she was able to com­mu­ni­cate the lo­ca­tions of the dif­fer­ent price zones clearly. While it’s not as good as see­ing a real floor plan it’s a close sec­ond.

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