What’s up, Doc?
MAY I RESPOND TO a report by Shaun Harris (9 October) by condoning the principle of mutual respect that should exist between doctors and their patients (clients), not only with reference to quality of service but also taking the value of time into consideration. If the consulting doctor is running behind schedule he should either personally or through his secretary inform those in his waiting room.
However, his sweeping statement that doctors infuriate him because they have no regard for their patients’ time but only their own – and therefore Harris pays them late as a punishment for time wasted in the consulting room – warrants comment.
I wonder if Harris uses a sliding scale to determine how long payment should be withheld. Hopefully, his doctor won’t apply the same measurement in the quality of his service to Harris due to previous nonpayment. May I again reiterate the principle of mutual respect and understanding.