MY SISTER-IN-LAW has a contract with MTN and she’s also been battling to understand her extremely high Internet bill. The first time it amounted to about R100 and something rand, and that was understandable. She then requested an SMS alert when she’s about to reach R1 600 on her cellphone bill. She pays about R300 for her anytime contract package.
After just a few days of Internet usage from the cut-off date of the 20th and no extra charges for calls she got an SMS she was about to reach her limit and her Internet usage was nearly R1 300. This is someone who barely uses the Internet, save for checking emails and reading from a few websites occasionally.