I READ THE LETTER from Jason Myhill with interest (22 January 2008. I’m currently in a similar situation with MTN, where it’s charging a data amount as duration. For example, instead of 300 000kb of data used that figure appears on the bill as format 30:00:00 (being an apparent 30-hour phone call. Impossible, since the interval between this “call” and the next is only 40 minutes) alongside actual duration calls.
Although I logged a dispute about this – which I was told would be responded to