Bul­ly­ing Go­liath

Finweek English Edition - - Letters -

I READ THE LET­TER from Ja­son My­hill with in­ter­est (22 Jan­uary 2008. I’m cur­rently in a sim­i­lar sit­u­a­tion with MTN, where it’s charg­ing a data amount as du­ra­tion. For ex­am­ple, in­stead of 300 000kb of data used that fig­ure ap­pears on the bill as for­mat 30:00:00 (be­ing an ap­par­ent 30-hour phone call. Im­pos­si­ble, since the in­ter­val be­tween this “call” and the next is only 40 min­utes) along­side ac­tual du­ra­tion calls.

Al­though I logged a dis­pute about this – which I was told would be re­sponded to

Jesse Duarte

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