MUST BE DOING SOMETHING RIGHT.
In 2009 it hit $1bn in annual sales up from $1.6m in 2000, and reached its other longterm goal, debuting at No 23 on Fortune’s Top 100 Companies to Work For. And while Zappos will still pay new recruits to quit, in 2010 Hsieh revealed that the company hadn’t made a payment like that in close to a year. People aren’t quick to leave Zappos once they get in the door.
Interestingly, despite the strong business case for paying people to quit, there don’t seem to be other companies besides Zappos doing it. Looks like we have some big shoes to fill (no pun intended)…
Colette Symanowitz is Founder/MD of www.MBAconnect.net, a social network exclusively for MBAs from all business schools in South Africa and worldwide. To join, go to www.MBAconnect.net.