Les­son num­ber

Finweek English Edition - - BUSINESS -

3. Ed­u­cate your stake­hold­ers – they are your front­line peo­ple and if they make mis­takes like this one, you will lose cus­tomers.

Prob­a­bly the big­gest irony when it comes to the Lad­brokes SA exit is that three days be­fore, they told clients they were ex­it­ing SA, Lad­brokes Plc and com­peti­tor Wil­liam Hill had re­ported

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