CASE STUDY NO 1:

TAKE IT SE­RI­OUSLY & THEY WILL TOO

Finweek English Edition - - MANAGEMENT -

Darin has filled out six self-ap­praisal forms in his time at Ryan As­so­ci­ates, an em­ployee-owned con­struc­tion com­pany based in San Fran­cisco. The com­pany uses a stan­dard form that in­cludes a hand­ful of quest ions such as: “What are your j ob re­spon­si­bil­i­ties, and have you gone above and be­yond them this year?”

Darin spends be­tween two and four hours f illing out his form each time. “I make sure my man­agers know that I take this se­ri­ously,” he says. He knows that his im­me­di­ate boss (the com­pany’s chief op­er­at­ing of­fi­cer), the chief fi­nan­cial of­fi­cer and the head of hu­man re­sources all re­view his

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