WHAT OWNERS SAY
Talking to consumers, you f ind that some are very happy with the vacations they bought, while others are really unhappy. One of the really unhappy consumers is Christine Botha. She had timeshare, and the company then convinced her that it is better to use points. “I definitely did not get value for money when I converted my timeshare into points. You never get the place you want because it is always fully booked.
The points you have to use for a week ’s holiday is ridiculous, such as using 16 000 points, equal to R16 000, for a week’s holiday in a place similar to a three star. And on the f irst day of my holiday I get a call from the marketing agent to find out if I want to upgrade my points!” an angry Botha says.
She says she seldom gets the place she wants even if she calls on the day the bookings open.
In addition, she has to pay a levy of R12 600 a year, which she also f inds ridiculous because it would be cheaper for her to go to Mauritius for a week, plane ticket included. “They also charge ridiculous prices for places in season, which forces you to use third-rate places or go on holiday out of season. I have tried to sell my points, but nobody wants to buy them and I am sitting with an investment of R100 000 with no value. I cannot even give it to my children, because they cannot afford the levy. If I simply cancel my membership, I have to do it before May and then I lose all my