Understand that this is a different world, where we constantly face challenges related to safety.
The cost to address security in the physical and digital workplace is simply a larger expense than in the past, whether because of lost work days or because of the cost of securing computers, digital files or buildings. I’ve realised that I must not judge anyone’s decision regarding whether to come to work on a potentially dangerous day. This is especially true when public transportation has been cancelled or when family dynamics factor into individual decision-making.
As managers, we must be sensitive to our employees’ fears and anxieties – which themselves reduce productivity and satisfaction – while also being aware of what that means f inancially. This is our new world.
Karen Firestone is president and CEO of Aureus Asset Management, which serves as the primary financial adviser to families, individuals and non-profit institutions
© 2013 Harvard Business School Publishing Corp. Distributed by The New York Times Syndicate.