Finweek English Edition - - IN BRIEF -

News24 wanted to ex­pand its ser­vice of­fer­ing by de­vel­op­ing ag­gre­gated load­shed­ding sched­ules across the coun­try. Ac­cord­ing to Cathryn Reece, head of prod­uct devel­op­ment at 24.com, they wanted to present data in a “clean, un­am­bigu­ous” way.

Devel­op­ment started in Jan­uary 2015. Ob­tain­ing ac­cu­rate data sched­ules from var­i­ous mu­nic­i­pal­i­ties and Eskom, and putting it in a uni­ver­sal for­mat was chal­leng­ing, says Bjorn Moyo, prod­uct and mar­ket­ing as­sis­tant at 24.com. “As time went on we found that we were hav­ing is­sues en­sur­ing that the data we had re­flected what the user was experiencing in their homes or work­places,” he says.

Users com­plained that not enough ad­vance warn­ing was given, mostly be­cause Eskom im­ple­mented load-shed­ding with­out in­form­ing af­fected ar­eas. There was a surge in users, which re­sulted in some de­lays with push no­ti­fi­ca­tions reach­ing them, says Reece. It re­sulted in de­vel­op­ers do­ing an over­haul of the cur­rent push no­ti­fi­ca­tion sys­tem, adds Moyo. The push no­ti­fi­ca­tions now give a 30 minute warn­ing be­fore an area gets load-shed­ding, he says.

The up­take of the app has been “out­stand­ing”, says Moyo. It has more

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