Mazda airbag recall campaign
It has been determined that about 28 000 Mazdas in South Africa are affected by the ongoing Takata airbag scandal that has rocked the Japanese car industry. The vehicles involved include Mazda2, Mazda6 and RX-8 vehicles produced between 2002 and 2014.
Since the first recall announcement, Mazda South Africa has sent out a press release, provided information on its website and communicated through print advertisements to urge all Mazda customers with possibly affected vehicles to take their vehicles to their nearest Mazda dealer for airbag inflator replacement. With the response rate at about 9%, Mazda is concerned that the majority of customers has not responded to get replacement fittings. These Mazda customers could still be driving around with possibly defective airbags.
Mazda is embarking on a more intense recall awareness campaign to reach Mazda drivers with possibly affected vehicles, encouraging them to establish if their vehicles are affected. Customers should visit their nearest dealership to have their vehicle airbag(s) inflator replaced.
Mazda customers have three options to check if their vehicle is affected:
Mazda website - www.mazda.co.za/recall and enter the unique VIN number
Mazda SA Customer Care Centre - 0860 983 000 / email@example.com
or visit the nearest Mazda dealership.
The Takata airbag recall is a massive recall affecting several manufacturers and millions of vehicles globally. Mazda is not the only brand affected. The airbag flaw is the result of inappropriate production conditions and storage of the propellant in the inflator. The density of the propellant may be insufficient which might cause the propellant to ignite abnormally at the time of airbag deployment. It could result in extremely high inner pressure of the inflator causing a rupture of the inflator case. In a case of a rupture, the airbag might not deploy as designed and may even lead to injury.
Mazda reports that it has not had an incident in South Africa and is conducting the recall as a precautionary measure.