Mu­ni­ci­pa­li­ty o­pens walk-in cen­t­re to as­sist pu­blic

George Herald - - News -

Ge­or­ge Mu­ni­ci­pa­li­ty has o­pe­ned a wal­kin cen­t­re to as­sist mem­bers of the pu­blic on ar­ri­val at the main mu­ni­ci­pal buil­dings.

At the York S­treet buil­ding, the se­cu­ri­ty desk will di­rect you to the cen­t­re lo­ca­ted on the ground floor. You will be greeted by one of the a­gents who will de­ter­mi­ne who your ap­point­ment and/or que­ry is with. The a­gent will con­firm that the per­son you need to see is in the of­fi­ce and af­ter sig­ning in, a run­ner will ac­com­pa­ny you to the cor­rect of­fi­ce.

Se­a­ting and bathroom fa­ci­li­ties are a­vai­la­ble. The cen­t­re has been o­pe­ned as a pi­lot pro­ject with three a­gent de­sks. S­ta­tis­ti­cs of the foot traf­fic to the main buil­ding will be gat­he­red to help de­ter­mi­ne if the ser­vi­ces s­hould be ex­pan­ded.

Ma­yor Mel­vin Naik wel­co­med the i­ni­ti­a­ti­ve from the Cor­po­ra­te Ser­vi­ces Di­rec­to­ra­te, no­ting that e­very at­tempt to im­pro­ve the de­li­very of ser­vi­ces to our ci­ti­zens is to be ap­plau­ded.

Port­fo­lio Coun­cil­lor for Cor­po­ra­te Ser­vi­ces, Ja­qui­li­que von Bran­dis, said the mu­ni­ci­pa­li­ty en­su­red that the a­gents are mul­ti­lin­gual and can as­sist all ci­ti­zens. "If so­meo­ne has ta­ken the trou­ble to tra­vel to the CBD we must ma­ke all ef­fort to en­s­u­re their vi­sit is success­ful," she said.

Client Ser­vi­ces ma­na­ger Pe­ter No­ble said the of­fi­ci­als are com­mit­ted to pro­vi­ding a high qua­li­ty ser­vi­ce.

"The es­ta­blishment of this cen­t­re is our first step to­wards ful­fil­ling this com­mit­ment and we wel­co­me any con­structi­ve com­ments from the pu­blic who use the ser­vi­ce," he said.

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