Makana launches war rooms

Grocott's Mail - - NEWS - By ANELE MJEKULA

Ateam from the of­fice of the Premier which has been in Makana since Au­gust fi­nally estab­lished a lo­cal war room in Makana. How­ever, out of 14 ward war rooms that were sup­posed to be estab­lished yes­ter­day only 11 man­aged to con­clude the process.

Of­fi­cials from Premier Phu­mulo Ma­su­alle's of­fice led by Zan­dis­ile Qupe launched the In­te­grated Ser­vice De­liv­ery Model in the City Hall in Makana yes­ter­day. The model was launched in the Eastern Cape by Ma­su­alle. It has since been dubbed Op­er­a­tion Masiphathisane.

Masiphathisane, ac­cord­ing to Qupe, is a pro­gramme through which the govern­ment is bring­ing it­self to the peo­ple. The war rooms are di­vided into var­i­ous groups.

In her open­ing re­marks Makana Mu­nic­i­pal­ity Ex­ec­u­tive Mayor Nomhle Gaga said the In­te­grated Ser­vice De­liv­ery Model was launched in the Eastern Cape by Ma­su­alle as Op­er­a­tion Masiphathisane on 12 May 2016 and was sub­se­quently rolled out to dis­trict and lo­cal mu­nic­i­pal­i­ties. “In Makana, the pro­gramme was launched in Ward 10 on 28 July by MEC Fik­ile Xasa and later in­tro­duced to coun­cil­lors on 24 Au­gust,” she said.

Gaga said ward war rooms had been estab­lished from 28 Oc­to­ber to 13 Novem­ber af­ter there was a train­ing ses­sion of all Makana stake­hold­ers on 8 Novem­ber.

“When we men­tion stake­hold­ers we are talk­ing of com­mu­nity lead­ers, field work­ers, civil so­ci­ety, com­mu­nity based or­gan­i­sa­tions and govern­ment de­part­ments. Let us not for­get that the key role of es­tab­lish­ing war rooms is that it is a com­mu­nity driven ap­proach, it is there to in­te­grate all com­mu­nity based field work­ers from govern­ment to civil so­ci­ety or busi­nesses. It is a sin­gle well-de­fined bas­ket of ser­vices and a well-de­fined mon­i­tor­ing and eval­u­a­tion mech­a­nism in wards and in the mu­nic­i­pal­ity,” she said.

Gaga ex­plained that provin­cially, the war room is chaired by the Premier and the sec­re­tary is the Head Of Depart­ment. Lo­cally it is chaired by the mayor and the sec­re­tary is the mu­nic­i­pal man­ager and in the ward it is chaired by the ward coun­cil­lor and the sec­re­tary is a Com­mu­nity De­vel­op­ment Worker.

The ward war rooms which are chaired by coun­cil­lors are made up of sev­eral stake­hold­ers, which also in­clude sec­tor de­part­ments. They deal with is­sues in their re­spec­tive wards. They then es­ca­late the is­sues to the lo­cal war room which is chaired by the mayor.

Giv­ing a de­tailed back­ground of how the war rooms work, Qupe said this lo­cal war room is a ve­hi­cle to deal with the triple chal­lenges of pov- erty, un­em­ploy­ment and in­equal­ity. “The lo­cal war rooms need to de­velop strate­gies to ad­dress the is­sues raised by com­mu­nity mem­bers, un­der the stew­ard­ship of the mayor as chair­per­son,” he said.

Qupe said they started the work of es­tab­lish­ing war rooms in Makana on 24 Au­gust. He said they were sup­posed to be con­clud­ing the process yes­ter­day but un­for­tu­nately, they would need to come back to Makana to fi­nalise other is­sues be­cause three out of the 14 wards in Makana hadn’t man­aged to com­plete the process of es­tab­lish­ing ward war rooms due to cer­tain chal­lenges. In his open­ing re­marks, Qupe praised lo­cal Non Govern­men­tal Or­gan­i­sa­tion (NGO), Mo­bisam for their com­mit­ment to the pro­gramme. Qupe said the in­volve­ment of Mo­bisam was an eye-opener for them and he en­cour­aged Gaga to spread the word to other mu­nic­i­pal­i­ties about the role that can be played by an NGO in the pro­gramme.

“There is one spe­cial ac­knowl­edge­ment that I would like to make. We have been mov­ing around the prov­ince es­tab­lish­ing war rooms, but there is one dis­tinct thing that has been a new phe­nom­e­non that we have iden­ti­fied in Makana. That is an in­volve­ment of an NGO or NPO that has taken up a re­spon­si­bil­ity to work with our govern­ment to en­sure that our peo­ple are get­ting the best ser­vices that they de­serve and we have only ex­pe­ri­enced that here in Makana,” he said.

Qupe also ac­knowl­edged the com­mit­ment of sec­tor de­part­ments.

Gaga said Ma­su­alle could not be at the meet­ing yes­ter­day, adding that he was here last week. Speak­ing at City Hall, she said it must not be for­got­ten that we are liv­ing in a so­ci­ety where there’s poverty, un­em­ploy­ment and in­equal­ity, adding that they have been found want­ing in their at­tempts to ad­dress these is­sues. “We need to strike a bal­ance be­tween di­min­ish­ing re­sources and in­creas­ing needs. We must not for­get that we are los­ing cred­i­bil­ity from our com­mu­ni­ties. There­fore an in­te­grated, co-or­di­nated, col­lab­o­rated and col­lo­cated ser­vice de­liv­ery is the best so­lu­tion in bring­ing the frag­mented ser­vices to the peo­ple,” she said.

Photo: Anele Mjekula

Of­fi­cials from Premier Phu­mulo Ma­su­alle's of­fice led by Zan­dis­ile Qupe launched the In­te­grated Ser­vice De­liv­ery Model in the City Hall in Makana yes­ter­day. The model was launched in the Eastern Cape by Ma­su­alle. It has since been dubbed Op­er­a­tion Masiphathisane. Pic­tured is the newly ap­pointed Lo­cal War Room of Makana Mu­nic­i­pal­ity which was opened in the City Hall yes­ter­day.

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