Makana launches war rooms
Ateam from the office of the Premier which has been in Makana since August finally established a local war room in Makana. However, out of 14 ward war rooms that were supposed to be established yesterday only 11 managed to conclude the process.
Officials from Premier Phumulo Masualle's office led by Zandisile Qupe launched the Integrated Service Delivery Model in the City Hall in Makana yesterday. The model was launched in the Eastern Cape by Masualle. It has since been dubbed Operation Masiphathisane.
Masiphathisane, according to Qupe, is a programme through which the government is bringing itself to the people. The war rooms are divided into various groups.
In her opening remarks Makana Municipality Executive Mayor Nomhle Gaga said the Integrated Service Delivery Model was launched in the Eastern Cape by Masualle as Operation Masiphathisane on 12 May 2016 and was subsequently rolled out to district and local municipalities. “In Makana, the programme was launched in Ward 10 on 28 July by MEC Fikile Xasa and later introduced to councillors on 24 August,” she said.
Gaga said ward war rooms had been established from 28 October to 13 November after there was a training session of all Makana stakeholders on 8 November.
“When we mention stakeholders we are talking of community leaders, field workers, civil society, community based organisations and government departments. Let us not forget that the key role of establishing war rooms is that it is a community driven approach, it is there to integrate all community based field workers from government to civil society or businesses. It is a single well-defined basket of services and a well-defined monitoring and evaluation mechanism in wards and in the municipality,” she said.
Gaga explained that provincially, the war room is chaired by the Premier and the secretary is the Head Of Department. Locally it is chaired by the mayor and the secretary is the municipal manager and in the ward it is chaired by the ward councillor and the secretary is a Community Development Worker.
The ward war rooms which are chaired by councillors are made up of several stakeholders, which also include sector departments. They deal with issues in their respective wards. They then escalate the issues to the local war room which is chaired by the mayor.
Giving a detailed background of how the war rooms work, Qupe said this local war room is a vehicle to deal with the triple challenges of pov- erty, unemployment and inequality. “The local war rooms need to develop strategies to address the issues raised by community members, under the stewardship of the mayor as chairperson,” he said.
Qupe said they started the work of establishing war rooms in Makana on 24 August. He said they were supposed to be concluding the process yesterday but unfortunately, they would need to come back to Makana to finalise other issues because three out of the 14 wards in Makana hadn’t managed to complete the process of establishing ward war rooms due to certain challenges. In his opening remarks, Qupe praised local Non Governmental Organisation (NGO), Mobisam for their commitment to the programme. Qupe said the involvement of Mobisam was an eye-opener for them and he encouraged Gaga to spread the word to other municipalities about the role that can be played by an NGO in the programme.
“There is one special acknowledgement that I would like to make. We have been moving around the province establishing war rooms, but there is one distinct thing that has been a new phenomenon that we have identified in Makana. That is an involvement of an NGO or NPO that has taken up a responsibility to work with our government to ensure that our people are getting the best services that they deserve and we have only experienced that here in Makana,” he said.
Qupe also acknowledged the commitment of sector departments.
Gaga said Masualle could not be at the meeting yesterday, adding that he was here last week. Speaking at City Hall, she said it must not be forgotten that we are living in a society where there’s poverty, unemployment and inequality, adding that they have been found wanting in their attempts to address these issues. “We need to strike a balance between diminishing resources and increasing needs. We must not forget that we are losing credibility from our communities. Therefore an integrated, co-ordinated, collaborated and collocated service delivery is the best solution in bringing the fragmented services to the people,” she said.
Officials from Premier Phumulo Masualle's office led by Zandisile Qupe launched the Integrated Service Delivery Model in the City Hall in Makana yesterday. The model was launched in the Eastern Cape by Masualle. It has since been dubbed Operation Masiphathisane. Pictured is the newly appointed Local War Room of Makana Municipality which was opened in the City Hall yesterday.