CEO LET­TER

El­mar Con­radie

In Flight Magazine - - IN THIS ISSUE - El­mar Con­radie EL­MAR CON­RADIE

If you’re read­ing this mag­a­zine, you’re most likely seated on one of our air­craft, ei­ther pre­par­ing for take-off or en­joy­ing the view from about 35,000 feet above sea level. Please ac­cept our thanks for choos­ing us for your jour­ney, and I am con­fi­dent that our teams are look­ing af­ter you!

It’s Fe­bru­ary and we’re now well on our way into 2018. I know it’s a trite state­ment, but it con­tin­u­ally as­tounds me how quickly time goes.T hree years and three months ago we started this air­line with two Boe­ing 737-400 air­craft do­ing hops be­tween Cape Town and Jo­han­nes­burg. In what feels like the blink of an eye, we now present our­selves as we stand to­day: a 10-air­craft strong air­line with more routes than any other low-cost car­rier. We’ve taken home the best low-cost air­line award from ev­ery ACSA air­port we have op­er­ated to for two years run­ning, and we’ve been de­clared the most on-time air­line in the whole world.

Look­ing back to the start, I would never have guessed that the pre­vi­ous state­ment would be the re­al­ity that I would be de­scrib­ing in Fe­bru­ary 2018. If there’s one thing that my FlySafair ex­pe­ri­ence to date has taught me, it’s that you can only do great work if you love what you do, but you can only love what you do if you do great work.

Many of the chal­lenges and ob­sta­cles that we’ve had to face along the way have been tough to over­come, but our team’s passion has pro­pelled us to ex­cel. What’s so great about that is that the re­wards of suc­cess then feed that passion – and so the cy­cle con­tin­ues.

A men­tor of mine once tried to ground me by ex­plain­ing how for­tu­nate peo­ple are who truly love even a small por­tion of their jobs, given that there are so many peo­ple who sim­ply work to put food on the ta­ble. He was ab­so­lutely right about that, which is why it’s al­ways been so im­por­tant to us to re­cruit team mem­bers who feel the same way that we do about avi­a­tion.

My hope is that you’ve ex­pe­ri­enced some of the love that we have for what we do to­day, and I’d love to hear about your ex­pe­ri­ences and your ideas. I’m al­ways so grate­ful when peo­ple take the time to drop us a note at feed­back@flysafair.co.za. We reg­u­larly plumb this re­source for guid­ance on where we can im­prove our ser­vice – in or­der to achieve suc­cess and to feed our passion!

Newspapers in English

Newspapers from South Africa

© PressReader. All rights reserved.