Meet the Crew

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Have you ever won­dered who is fly­ing the plane when you travel on SA Ex­press? Or wanted to know more about what a job as a cabin crew mem­ber is like? Well, now’s your chance! Ev­ery month we will in­tro­duce a few mem­bers of our SA Ex­press fam­ily, be­cause by get­ting to know them, you be­come part of the SA Ex­press fam­ily too.

What do you be­lieve is the most im­por­tant skill re­quired by a mem­ber of the SA Ex­press cabin crew?

Han­dling a sit­u­a­tion. Each flight is unique and you never know what sit­u­a­tion you will be faced with on a par­tic­u­lar sec­tor. As a crew mem­ber I feel it is es­sen­tial to be equipped with suf­fi­cient prob­lem-solv­ing skills.

Why did you choose this ca­reer out of many oth­ers?

I’ve al­ways been fas­ci­nated by air­craft and still am. I re­ally wanted to feed that de­sire and I’m a peo­ple per­son, so it’s in­ter­est­ing deal­ing with over 200 pas­sen­gers each day.

What do you find most chal­leng­ing about what you do?

Wak­ing up at 03h00 for a 05h00 sign-on. I’m sure most of my col­leagues would agree!

Why do you like work­ing for SA Ex­press?

I love the work sched­ule as it re­ally al­lows me to lead a bal­anced life.

What lan­guages do you speak?

English and Afrikaans.

What are your in­ter­ests?

I love writ­ing. I write for an on­line mag­a­zine called The Vibeza (the­ I’m in charge of the life­style sec­tion.

What would peo­ple find sur­pris­ing about your job?

We go through in­tense and re­cur­rent train­ing ev­ery year so that we re­main equipped to safely evac­u­ate pas­sen­gers in case of an emer­gency.

have you ever had any funny or in­ter­est­ing en­coun­ters in your job?

I was once pranked in a Leon Schus­ter movie and a pas­sen­ger recog­nised me and told me that I helped their fam­ily have an un­com­fort­able con­ver­sa­tion and over­come a par­tic­u­lar chal­lenge be­cause of that. She took a pic­ture with me and gave me such a warm hug and said, “Thank you for be­ing you.” It re­ally touched me.

If you were an an­i­mal, which one would you choose?

A bird, so that I can mi­grate from time to time.

What are the words of wis­dom that you live by?

May I never for­get, on my best day, that I need God as des­per­ately as I did on my worst day.

Dane Smith Cabin Crew Length of Ser­vice With SA Ex­press: Nine months

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