Pas­sen­ger Let­ters

Indwe - - Business Hub -

Dear Ed­i­tor

Of­ten, ner­vous fly­ers are anx­ious about trav­el­ling on smaller air­craft. On my re­cent flight with SA Ex­press, I ob­served some el­derly pas­sen­gers who were clearly ner­vous about board­ing the plane. The pro­fes­sional ser­vice and big smiles of the cabin crew quickly turned their fear into com­fort, and it wasn’t long be­fore I saw big grins on their faces as we were tak­ing off from Jo­han­nes­burg.

The food, ser­vice and clean­li­ness on board are all to be com­mended, and I would hap­pily fly and rec­om­mend oth­ers to travel with SA ex­press – they re­ally do fly for you!

Cheers An­drew Varvel

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