DEALING WITH CONFLICT
STATE YOUR CONCERNS
Any setting that is made up of disagreements, conflict, people, and gossip will lead to what is referred to as group dynamics. If group norms or rules are not adhered to, this could lead to tension and possible conflict. It is important for your stokvel to not let conflict get out of hand and find quick ways to resolve it.
The best way of dealing with confrontation is making the member see the impact of their behaviour and what it does to the group. This is why it is important to have a constitution so that the stokvel can refer back to it and be able to give out the required penalty. During a conflict, everyone wants to tell their side of the story. They are so focused on proving that they are right or trying to defend themselves.
Dealing with the different personalities in a group is not easy when there are no clear boundaries and rules set by your stokvel. Some people may have more dominant personalities. It is important to have an environment that allows members to open up.