Public Sector Manager - - Feature -

Govern­ment of­fi­cials now have the con­ve­nience of choos­ing from more than 5000 star-graded es­tab­lish­ments across the coun­try when procur­ing and book­ing ac­com­mo­da­tion for govern­ment-re­lated busi­ness.

This fol­lows the Na­tional Trea­sury is­su­ing its fourth in­struc­tion of 2017/2018, which pro­vides guide­lines on the per­mis­si­ble ex­pen­di­ture on ac­com­mo­da­tion ser­vices by pub­lic ser­vants, and out­lines the ben­e­fits of us­ing star-graded es­tab­lish­ments.

Thanks to the star-grading sys­tem ad­min­is­tered by the Tourism Grading Coun­cil of South Africa, a busi­ness unit of

South African Tourism, govern­ment of­fi­cials can now have peace of mind when plan­ning and bud­get­ing for ac­com­mo­da­tion, events and con­fer­ences.

Star-graded es­tab­lish­ments of­fer pre­dictable and re­li­able stan­dards of qual­ity and ser­vice ac­cord­ing to strin­gent grading cri­te­ria, al­low­ing for smooth sup­ply chain pro­cesses when sourc­ing fa­cil­i­ties for ac­com­mo­da­tion or meet­ings.

This sys­tem pro­vides the qual­ity as­sur­ance that is in­creas­ingly be­ing sought by tourism busi­nesses seek­ing to am­plify their of­fer­ings. The grading cri­te­ria is in­ter­na­tion­ally recog­nised and glob­ally bench­marked against the world’s lead­ing qual­ity stan­dards for hospitality es­tab­lish­ments.

“Star grading also in­creases con­sumer con­fi­dence in South Africa’s ac­com­mo­da­tion and con­fer­enc­ing of­fer­ings, en­hanc­ing the coun­try’s in­ter­na­tional com­pet­i­tive­ness as a tourism des­ti­na­tion of choice,” says South African Tourism’s Chief Ex­ec­u­tive Of­fi­cer, Sisa Nt­shona.

This, in turn, will help the tourism sec­tor achieve the in­clu­sive eco­nomic growth needed to ful­fill the Na­tional De­vel­op­ment Plan’s vi­sion of elim­i­nat­ing poverty and re­duc­ing in­equal­ity by 2030, he adds.

Nt­shona says that the Na­tional Trea­sury guide­lines on us­ing qual­ity-as­sured ac­com­mo­da­tion are an en­dorse­ment of the tourism in­dus­try’s on­go­ing ef­forts to bench­mark and en­trench ex­cel­lence. “It’s en­cour­ag­ing to see that our stake­hold­ers in govern­ment re­main ded­i­cated to work­ing with us to grow South Africa’s econ­omy through a sus­tain­able tourism in­dus­try,” says Nt­shona.

“As South African govern­ment of­fi­cials, we are con­tribut­ing to the in­dus­try’s im­prove­ment and pros­per­ity every time we choose to stay at a star-graded es­tab­lish­ment. Our col­lec­tive use of these es­tab­lish­ments re­wards the own­ers for their ef­forts to de­liver out­stand­ing ser­vice, and en­cour­ages the in­dus­try to con­tinue po­si­tion­ing South Africa as a qual­ity-as­sured des­ti­na­tion for both lo­cal and in­ter­na­tional trav­ellers.”

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