Dziki Nga­nunu, man­ag­ing di­rec­tor, Botswana In­sur­ance Com­pany (BIC)

RISKAFRICA Magazine - - • REINSURANCE CONFERENCE -

BIC re­cently hosted a con­fer­ence en­ti­tled In­no­va­tion and In­sur­ance, the Fu­ture. Nga­nunu says be­ing a host and con­fer­ence par­tic­i­pant was an eye- opener. BIC had al­ready taken a tech­nol­o­gy­ori­ented ap­proach to de­vel­op­ing the com­pany but, through the con­fer­ence, had been ex­posed to new in­dus­try de­vel­op­ments and trends which could be ben­e­fi­cial to the in­sur­ance mar­ket in Botswana. “Tap­ping into th­ese ar­eas are our next steps to en­sure that, as a leader in the in­sur­ance in­dus­try, the com­pany con­tin­ues to meet and ex­ceed cus­tomer ex­pec­ta­tions,” he says.

Other speak­ers who will be shar­ing their in-depth ex­pe­ri­ence and un­der­stand­ing of dif­fer­ent facets of the in­sur­ance in­dus­try in­clude:

Dr Feyi Soyewo, the chair­man of the Africa In­sur­ance Bro­kers As­so­ci­a­tion An­drew Kirk­land, the coun­try man­ager for Trust­wave, South Africa Man­ish Kumar, an ac­tu­ar­ial an­a­lyst at KAP Con­sul­tants and Ac­tu­ar­ies, Mum­bai Thérèse Sand­mark, the agri­cul­tural mi­cro-in­sur­ance pro­gramme of­fi­cer at Grameen Credit Agri­cole Kor­tor Fran­cis Ka­mara, the chief op­er­at­ing of­fi­cer at Sad­dle­back Re Japh Olende, the man­ag­ing di­rec­tor of AIG Kenya

Tap­ping into th­ese ar­eas are our next steps to en­sure that, as a leader in the in­sur­ance in­dus­try, the com­pany con­tin­ues to meet and ex­ceed cus­tomer ex­pec­ta­tions.

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