RISKSA Magazine - - CONTENTS - Neesa Mood­ley- Isaacs

His­tor­i­cally, telem­at­ics has been used to iden­tify a ve­hi­cle’s lo­ca­tion in real time and re­ceive in­for­ma­tion on ex­cep­tions to nor­mal pat­terns, sup­ported by cus­tomised re­port­ing. Re­cently, how­ever, there has been a shift in its role. RISKSA finds out more.

Michael van Wyn­gaardt, the head of Tracker’s busi­ness di­vi­sion, says the cur­rent use of telem­at­ics al­lows com­pa­nies to read and un­der­stand traf­fic pat­terns and then re­lay this in­for­ma­tion to the cus­tomer in real time. “This is a pow­er­ful tool with real ben­e­fits. It makes it pos­si­ble for driv­ers to choose routes ac­cord­ing to live traf­fic, en­abling route op­ti­mi­sa­tion. Our prod­uct can di­rect the user to the quick­est, short­est route, sav­ing time, mileage, fuel and money. Sav­ing mileage saves on tyres and ve­hi­cle wear and tear,” he says. Van Wyn­gaardt points out that sav­ing time can also be im­por­tant. “If we save a courier com­pany enough time in one day, they can do more de­liv­er­ies, re­sult­ing in more rev­enue. The data col­lected by telem­at­ics can help fleet man­agers and busi­ness own­ers know what is hap­pen­ing with their fleet, recog­nise the im­pact of ex­ter­nal fac­tors and max­imise their ef­fec­tive­ness,” he says. Brad Ho­gan, chief ex­ec­u­tive of the Oakhurst group, says a top­i­cal is­sue is that of orig­i­nal equip­ment man­u­fac­tur­ers con­sid­er­ing the in­stal­la­tion of telem­at­ics de­vices as stan­dard ac­ces­sories – there are even moves afoot con­cern­ing leg­is­la­tion in this re­gard. “The ob­vi­ous fol­low- on will be the porta­bil­ity of such data, ques­tions around own­er­ship and how in­sur­ers will be able to prac­ti­cally ac­cess and use such data. With the in­dus­try reach­ing a crit­i­cal point of mass in­ter­na­tion­ally, leg­is­la­tion is be­ing con­sid­ered re­lat­ing to gov­er­nance and in­dus­try best prac­tice,” he says.

Pre- fit­ted telem­at­ics de­vices

Ho­gan adds that from the con­sumer’s per­spec­tive, pre- fit­ted telem­at­ics de­vices could be ben­e­fi­cial. “There has also been pro­gres­sive in­no­va­tion rel­a­tive to pay- how- you- drive, payas- you- drive and en­hance­ments re­gard­ing the mon­i­tor­ing and feed­back of driver be­hav­iour,” he says. “We see telem­at­ics mov­ing closer to and in­te­grat­ing more with lo­gis­tics rather than just fleet man­age­ment. This means a greater de­gree of ver­ti­cal in­te­gra­tion with clients’ soft­ware sys­tems and an im­prove­ment in the ef­fi­cien­cies of the clients’ ser­vice de­liv­ery, what­ever ser­vice the client may be de­liv­er­ing. Also, driver safety rather than just ve­hi­cle theft and puni­tive driver be­hav­iour man­age­ment is get­ting more at­ten­tion,” says John Edme­ston, man­ag­ing di­rec­tor of Car­track. Grant Fraser, MiX Telem­at­ics’ di­vi­sional di­rec­tor of prod­uct and mar­ket­ing, says there are many dif­fer­ent types of telem­at­ics con­nec­tiv­ity de­vices and ap­pli­ca­tions are able to com­ple­ment one an­other in the con­nected ve­hi­cle. “There is much be­ing done in the in­fo­tain­ment ser­vices as­pect, but there is a more com­pelling rea­son to net­work the safety sys­tems al­ready in cars and the new sys­tems be­ing de­vel­oped. While most sys­tems ex­ist, they do not com­mu­ni­cate with one an­other. E- call func­tion so­lu­tion is an ex­am­ple of such in­no­va­tion. “The de­vice places an au­to­matic emer­gency call in the event of an ac­ci­dent, pro­vides lo­ca­tion, records the time­stamp and could pro­vide dam­age as­sess­ments to the man­u­fac­turer. In light of this, telem­at­ics can be adapted to con­nect with the ve­hi­cle sen­sor and ac­tu­a­tor de­vices. That is, to net­work the car’s sen­sor sys­tems with chas­sis con­trols could im­prove driver safety. The more that is net­worked, the more safety op­tions be­come avail­able,” Fraser adds.

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