How com­plainants scored

Saturday Star - - SPORT -

The case stud­ies in the lat­est an­nual re­port by the Credit Om­bud’s of­fice are in­struc­tive and show the kinds of com­plaints re­ceived, how they are han­dled and how you can ben­e­fit from the ser­vices of­fered by the om­bud’s of­fice.

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