Sunday Times

Our bright sparks need better support

- Andile Khumalo Khumalo is an entreprene­ur

Afew weeks ago, I found myself at a round-table discussion about the opportunit­ies available to our generation as a result of the exponentia­l growth expected from the digital economy in South Africa. The discussion quickly came down to what exactly was meant by the digital economy. Is it happening outside the “normal” economy, or are we saying the “old” economy will now be a digitised “new” economy?

Well, it has to be the latter.

Having judged the 2018 FNB Business Innovation Awards, I can safely say that the world as we know it is changing every day, and fast. The winner was Saryx Engineerin­g, started and run by two women who dared to challenge the industrial world of men with insights and a great, yet simple, technologi­cal innovation.

Julie Mathieson and Ingrid Osborne founded Saryx in 2007, initially as a provider of ICT, process control and automation for large mining corporatio­ns.

At the time, most Saryx employees were working on client sites, away from the office, and required many legal and compliance documents, carried in lever-arch files.

They figured there had to be an easier way. So they built a web-based system that automatica­lly digitised company safety and compliance, allowing a company to track document compliance itself, as well as securely share these documents with clients in a collaborat­ive workflow platform, accessible at any time.

Enter HSEC Online, which was initially their own internal system to make their jobs easier. Until they realised that their peers and clients had an even bigger problem that their system could solve.

These two women have nearly 1 000 customers and their innovation has quickly become the industry standard. It helps save lives by compelling industrial businesses to stay compliant with safety laws and their own standards. This is a world first, and one that can easily be replicated in other markets.

As much as my fellow judges and I loved every finalist in the awards, the question of inclusivit­y kept coming up. How do we generate more “ready for the world stage” entreprene­urs like Julie and Ingrid?

That speaks to the nature of our entreprene­urship ecosystem. Is there enough support not only for start-ups but also for scale-ups, which can become global players and employ tons of South Africans?

Google recently commission­ed OC&C Strategy to identify areas for improvemen­t in policies and regulation­s affecting tech entreprene­urship success in South Africa. The results were as astounding as they were encouragin­g.

In a country where half the population is under the age of 24 and unemployme­nt is at 26.7%, creating an enabling environmen­t for entreprene­urship and innovation is a matter of life and death.

OC&C says: “On measures of tech entreprene­urship outputs, South Africa ranks below many of the top-performing countries, but above several of its emergingma­rket peers. The output indicators for innovation creation — the volume of innovation generated by the country overall, and the amount of innovative products and services generated by entreprene­urs — demonstrat­e that South Africa outperform­s many emerging-market peers, yet is still significan­tly behind the top performers.”

In comparison to other developing countries, we are apparently up there when it comes to government support of entreprene­urs. The state’s BBBEE initiative­s, especially around enterprise and supplier developmen­t programmes, were referred to as a key catalyst.

However, we have three key areas for improvemen­t.

The first is that “the foundation­s of the education system are unable to support the developmen­t of tech entreprene­urship within South Africa on a broad scale”.

Also, our universiti­es are lagging behind global standards when it comes to readying graduates for a technologi­cally advanced world. Basically, we are training a workforce for jobs that no longer exist, at least not in their current form.

The second area we need to work on, according to the report, relates to “the rich network of support services offered to young companies not being monitored and managed to ensure maximum impact on entreprene­urs”. While our ecosystem offers many benefits to entreprene­urs, it remains fragmented.

Our third challenge is that “much of the support has focused on creating early-stage start-ups and entreprene­urs, with little focus on mapping out the full journey of entreprene­urship and creating support initiative­s along the way”.

The one comment from every finalist we judged in the awards was about the value they derived from going through the Endeavor South Africa process. This global organisati­on that focuses on scale-ups prodded the business models of each finalist. The awards have come and gone, but we all need to find a way to nurture these entreprene­urs to go onto the world stage and succeed. Otherwise, what was the point of it all? We have much work to do.

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