IBM eyes psychic coffee drone
● IBM has spent much of the past decade turning away from its hardware roots towards new, fast-growing technologies like artificial intelligence (AI) and cloud computing. Now a new patent filing suggests the 107-year-old computing stalwart is looking to adapt another tech trend for fun and profit: smart coffee-delivery drones.
The August 7 filing with the US Patent Office describes a system wedding drones with cameras and biometric sensors that could dispatch caffeine to flagging employees and thirsty cafe customers even before they ask for it.
The technology, which the filing said could be used in offices to keep employees alert or by coffee shops to increase sales, would use the sensors to scan for people who have asked for a drink as well as those who appear to be in a “predetermined cognitive state” requiring coffee.
The sensors, which could sense pupil dilation and facial expressions, would be supported by data on a potential customer’s sleep quality and schedules to determine their espresso or latte needs. The application makes clear that any personal data collected would be used “according to privacy rules, and/or with the user’s permission”.
The company, whose nickname Big Blue reflected its dominance over the tech world in the era of mainframe computing, was once synonymous with cutting-edge products, having pioneered hard drives, laser eye surgery and bar codes.
More recently, its Deep Blue chess-playing computer and Watson system were eyecatching stunts that helped draw attention to the rise of AI.
But the company has struggled to keep up with the rush to online services and only returned to revenue growth this year for the first time since 2012. Although its cloud computing revenues have grown, they still only account for a quarter of its revenues.
IBM declined to comment on whether the filing was part of its shift to new businesses. But the filing reveals how the company is looking to wed its traditional expertise in hardware with its newer AI focus.
The lead researcher in the coffee drones project, Thomas Erickson, a scientist at IBM Research, has also filed patents for “autonomous mobile beehives” as well as a drone controlled by a prosthetic limb combined with a user’s voice commands.
The drones would watch groups to assess if they might be in need of coffee
Since coffee drinking “can be a semiritualistic activity”, the drones would watch groups to assess if they might be in need of sustenance, based on factors such as how long the group had been talking and whether the conversation seemed calm or high-pressured.
Plans also include programming drones with the ability to recognise the people in a group who are “popular” or “famous” and deliver their coffees first.
As the drones collect data, they will also be able to learn an individual’s preferences, such as what time someone likes their third flat white, and whether it should come with skimmed milk or soy.
If the thought of boiling liquid travelling above your head, phone and laptop is cause for concern, rest assured: the plans include the drinks being delivered in “leak-proof” bags in case of mid-flight accidents.
IBM is one of several companies looking to harness the technology — Amazon has long harboured plans to make deliveries via drone. — © The Financial Times