Light side of life, Ford Kuga-style
DEAR Edwin I need a larger vehicle for my family. Based on fuel consumption, my choices are a Kia Sportage 2.0 EX and a Ford Kuga 1.6 Eco Boost Trend. I have a baby on the way and a daughter at school. I travel a great deal I work in the Free State and go to Durban at least once a month. I travel roughly 180km every other Sunday. I believe the Kuga is more economical, but the diesel model for both cars is beyond my reach. As for the Sportage, I m drawn by the warranty and how complete a package it is.
I am looking for the best value for money. I am worried about the smaller fuel tank (55 litres) of the Sportage. I also found the boot space on it no bigger than that of a Polo Vivo. Thembalethu Dladla Dear Thembalethu I believe you have not yet taken the vehicles for a test drive.
Fuel consumption is critical given your travels, and the Kuga has an edge because of its bigger tank. The Sportage’s boot is smaller. But give or take, there are features that you would gain or lose depending on your final choice.
I prefer the peace of mind of the longer warranty offered by Kia, which is not due for a new model until 2016, whereas the Kuga had a revamp last year. In terms of pricing, a range-topping Kuga 2.0 TDCi AWD Titanium will cost you R435 900, and the the Sportage 2.0 CRDi AWD automatic is worth R415 885. Dear Edwin I bought a new Mazda 3 1.6 Original in 2010. As a new Mazda customer, I did not know that the vehicle came with a standard service plan. I was advised to purchase one if I needed it. Since I did not want to pay from my pocket for the services, I purchased a 90 000km service plan for R25 000.
When a friend told me that his Mazda came with a standard manufacturer service plan of up to 90 000km, I contacted Mazda South Africa to verify. They confirmed that my vehicle had a standard manufacturer service plan. I have written to the dealer principal, who offered me R5 000. What can I do because I was sold something that came standard with the vehicle? Tumelo Malatsi Dear Tumelo At the time of publishing, Thys de Kock, the dealer principal of Galactic Auto Polokwane, had not responded to your complaint about the irregular charge. He received my e-mail and replied, asking: And you are?” Given that consumer credit laws require legal action within three years, I fear that time may have lapsed.
But there is no excuse for poor customer service like that shown by De Kock, who in one of your e-mail exchanges even had the audacity to ask you to call him. It’s bad manners and a contemptuous attitude to customers.
Thankfully, Mazda South Africa has confirmed receipt of this complaint, and pledged to help resolve the matter. Dear Edwin I drive a Nissan Hardbody 3.3 V6. When I fill up, the petrol gauge goes up. But after driving about 100m, it shows empty and the petrol light does not go off. What might the problem be? Robert Nkuna Dear Robert It sounds like a burnt fuse. An auto electrician should check it out within minutes.
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