Official in cellphone trouble
THE Home Affairs Department has been left redfaced after an official was seen in a video using her cellphone while serving a client.
The female official, stationed at Beitbridge border post, was in hot water with three of her supervisors over the incident.
This after a video depicting the official, who has not been named, using social media on her phone while helping clients.
The video has gone viral on social media with many saying while the behaviour of the official is unacceptable, it is sadly nothing new.
In the video, the said official can be seen browsing WhatsApp and Facebook, among others, while also stamping passports.
The video has prompted the Home Affairs Department to issue a statement saying it had noted the video doing the rounds on social media.
Home Affairs Minister Malusi Gigaba took to Twitter, saying he had issued an instruction to the department to “act swiftly to address the matter”.
The department said its policy prohibited the use of cellphones by front office officials while carrying out their duties.
The video has been met with outrage by many.
The department said the official would be subjected to an internal disciplinary processes while disciplinary measures have also been instituted against three supervisors on the shift for what the department said was a lack of adequate supervision.
“Of major concern to me is the fact that the official is dealing with security documents without paying attention to detail and is rather preoccupied with her cellular phone.
“To this end, we have commenced with disciplinary measures against the official and the three supervisors,” director-general Mkuseli Apleni said in a statement.
The department has expressed concern over the action of the official.