Of­fi­cial in cell­phone trou­ble

The New Age (Gauteng) - - NEWS - LERATO DIALE ler­a­tod@the­newage.co.za

THE Home Af­fairs Depart­ment has been left red­faced af­ter an of­fi­cial was seen in a video us­ing her cell­phone while serv­ing a client.

The fe­male of­fi­cial, sta­tioned at Beit­bridge bor­der post, was in hot wa­ter with three of her su­per­vi­sors over the in­ci­dent.

This af­ter a video de­pict­ing the of­fi­cial, who has not been named, us­ing so­cial me­dia on her phone while help­ing clients.

The video has gone vi­ral on so­cial me­dia with many say­ing while the be­hav­iour of the of­fi­cial is un­ac­cept­able, it is sadly noth­ing new.

In the video, the said of­fi­cial can be seen brows­ing What­sApp and Face­book, among oth­ers, while also stamp­ing pass­ports.

The video has prompted the Home Af­fairs Depart­ment to is­sue a state­ment say­ing it had noted the video do­ing the rounds on so­cial me­dia.

Home Af­fairs Min­is­ter Malusi Gi­gaba took to Twit­ter, say­ing he had is­sued an in­struc­tion to the depart­ment to “act swiftly to ad­dress the mat­ter”.

The depart­ment said its pol­icy pro­hib­ited the use of cell­phones by front of­fice of­fi­cials while car­ry­ing out their du­ties.

The video has been met with out­rage by many.

The depart­ment said the of­fi­cial would be sub­jected to an in­ter­nal dis­ci­plinary pro­cesses while dis­ci­plinary mea­sures have also been in­sti­tuted against three su­per­vi­sors on the shift for what the depart­ment said was a lack of ad­e­quate su­per­vi­sion.

“Of ma­jor con­cern to me is the fact that the of­fi­cial is deal­ing with se­cu­rity doc­u­ments with­out pay­ing at­ten­tion to de­tail and is rather pre­oc­cu­pied with her cel­lu­lar phone.

“To this end, we have com­menced with dis­ci­plinary mea­sures against the of­fi­cial and the three su­per­vi­sors,” di­rec­tor-gen­eral Mkuseli Apleni said in a state­ment.

The depart­ment has ex­pressed con­cern over the ac­tion of the of­fi­cial.

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