Wife’s long wait for first UIF payment
On April 6 this year, my wife applied for UIF at the Komani department of labour. Six months later, she is still waiting for her first payment. For the past three months, she has been told that her forms are in East London waiting her approval.
Whenever she queries it, she is told “not to worry”, because she is not the only person who has been waiting so long.
Two weeks ago she was given East London’s department of labour’s telephone number and told to contact them herself, but whenever she phones the number there is no reply.
When she queries this at the local branch, she is told that they battle to get through, because East London often do not answer their phones. As far as I’m concerned this just points to gross incompetence and someone (or more than one person) is definitely not doing their jobs properly. This is another example of the decline of service in government departments.