Please help us get out of this trap

The Star Early Edition - - NEWS -

I WAS very happy to read your ar­ti­cle re­cently in the Daily News re­gard­ing a pub­lic con­sul­ta­tion process in the time­share in­dus­try.

Thank you so much for your as­sis­tance in this re­gard. We pray and hope that we can un­lock our­selves from the de­vi­ous means that these time­share clubs have used to trap us.

In Fe­bru­ary 2013 I was con­tacted by an agency con­tracted to a va­ca­tion club based in Dur­ban and ad­vised me that I had won a prize and in or­der to claim my prize, I had to at­tend a short pre­sen­ta­tion in Westville Dur­ban.

On Fe­bru­ary 8, 2013 I at­tended the pre­sen­ta­tion with my wife. They demon­strated on video all the lux­u­ri­ous re­sorts through­out the coun­try. We were ad­vised that once we bought into the time­share, ac­com­mo­da­tion was avail­able at any time we pre­ferred. We were ad­vised that the value of our in­vest­ment would al­ways grow.

After the pre­sen­ta­tion we were di­rected to a personal con­sul­tant who ad­dressed him­self as Mr Wanda. He took us through the whole process and ad­vised us that the points we pur­chase will al­ways in­crease in value; ac­com­mo­da­tion was avail­able at any time we booked and ac­cord­ing to our choice.

He also promised us that once the pur­chase was fully paid for and if at any time we de­cided to sell our points, their re­pur­chase depart­ment would im­me­di­ately re­pur­chase them; that we could bank points and use them for over­seas hol­i­days.

Once the con­tract was signed, he shook hands with us and pre­sented our pack­age with the gift en­closed. We got home and opened the pack­age and found our prize was a “Dream Break” 25 per­cent dis­count va­ca­tion coupon for seven nights in an area that is not to our sat­is­fac­tion and very far away.

It has been four years and

Newspapers in English

Newspapers from South Africa

© PressReader. All rights reserved.