Col­lect­ing as they see fit

The Star Early Edition - - NEWS -

I NEED to re­port a debt-col­lect­ing com­pany whose charges are to­tally un­fair and I hope you can as­sist me.

On De­cem­ber 12 last year I was handed over to this com­pany due to an un­paid hos­pi­tal bill. The amount handed over was R195.84.

Today that amount is R414.68. I phoned them to query it (they even charge me for phon­ing them) and the lady said that they also charge for the SMSes and the emails they send you. Is this right? H Hen­dricks Ge­orgie: Is this a le­gal firm or a sim­ple debt col­lec­tor? The lat­ter are not al­lowed to charge more than dou­ble the prin­ci­pal debt, but at­tor­neys can tack on their own costs, which can mount.

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