Public servants must toe the line
GOVERMENT communicators, like journalists, are bound by stringent social media policies, and for their own part, public servants ought to be respectful, encourage constructive criticism, and be cordial and professional at all times – both on personal and official social media platforms.
This week, though, Social Development Minister Bathabile Dlamini’s spokesperson, Lumka Oliphant, threw caution to the wind when she hurled profanities at those who continue to accuse Dlamini of being a drunkard.
By all means, this contravened the code of conduct that public servants have to adhere to; particularly, a provision which states that public servants ought to be polite, helpful and reasonably accessible in their dealings with the public, at all times treating members of the public as customers who are entitled to receive high standards of service.
Oliphant’s Facebook post went against these provisions and it is deplorable that she refuses to apologise mainly because she feels those who accused the minister deserve it.
It remains to be seen if measures will be taken against Oliphant.