To draw cus­tomers, ditch park­ing charges

The Star Early Edition - - LETTERS - Tom Lambe

ON SUN­DAY I had oc­ca­sion to visit a bank at The Glen shop­ping cen­tre in the south of Joburg.

All of the banks are lo­cated on the top floor, and if you ap­proach from the East you will need to travel up a ramp to en­ter the park­ing area, which is con­trolled by booms and metal “teeth” com­ing up out of the ground.

Not un­til you are near­ing the top of the ramp do you dis­cover that the de­lay in en­ter­ing the park­ing area is be­cause one of the two en­trances is pro­tected by cones – pre­sum­ably be­cause there is a prob­lem with the boom or teeth!

Never would the shop­ping com­plex own­ers think of as­sist­ing the shop­pers by man­u­ally open­ing the bar­ri­ers and al­low­ing free flow into the park­ing area.

The Glen boasts 1 000 park­ing spaces which are charged at a min­i­mum of R7 af­ter the first 15 min­utes, up to two hours.

The Glen has been open at least 16 years and the park­ing alone has raked in a min­i­mum of R40 880 000, pre­sum­ing each park­ing bay is only used once a day! Even a visit to the bank can­not be com­pleted in 15 min­utes.

One pre­sumes that the own­ers of The Glen want shop­pers to fre­quent their shop­ping cen­tre to pro­vide cus­tomers to the shops, which pay enor­mous rents to the com­plex own­ers.

One way to at­tract more cus­tomers would be to aban­don the park­ing charges and make ac­cess and egress from the com­plex far more user-friendly.

Ahhh, the joys of day dream­ing!

Make ac­cess and egress far more user-friendly


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