Shoddy bank ser­vice

The Star Early Edition - - LETTERS - Tom Lambe

ONE OF my du­ties as man­ager of our lo­cal Bowls Club is to make de­posits at, and col­lect change from our lo­cal bank branch, which hap­pens to be in The Glen shop­ping cen­tre in the South of Joburg.

In the banks of to­day you make de­posits in an ATM, but if you re­quire change you are re­quired to en­ter the branch.

One would ex­pect that to ob­tain R500 of R2 coins, one would deal with a teller.

In my age­ing stu­pid­ity I ap­proached a teller who looked at me to­tally aghast when I asked for change and was di­rected to the “bulk” teller.

Un­less there has been a change in our cur­rency, I find it hard to be­lieve that R500 is con­sid­ered bulk cash!

I find it to­tally stag­ger­ing that tell­ers no longer have coins.

After wait­ing some time for the one (yes one!) bulk teller point that was op­er­at­ing, and a teller who was deal­ing with a small moun­tain of bank notes, I fi­nally left the bank with­out R2 coins.

I was even fur­ther in­censed by hav­ing to pay a park­ing fee after hav­ing achieved ex­actly noth­ing!

A lo­cal shop in Lin­meyer obliged me with the re­quired amount of R2 coins.

Why bother with “no bank ser­vices”? Oak­dene, Joburg

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