Modern app set to im­prove Metrobus fleet

The Star Early Edition - - METRO WATCH -

THE in­tro­duc­tion of ex­ter­nal in­spec­tors by Jo­han­nes­burg Metrobus has helped the City of Joburg’s pub­lic pas­sen­ger bus ser­vice to in­crease its rev­enue col­lec­tion by R500000 a month and has helped to boost driver be­hav­iour.

Pre­sent­ing its per­for­mance as­sess­ment re­port for the sec­ond quar­ter of the 2016/17 fi­nan­cial year at a re­cent coun­cil meet­ing, the en­tity said it had also seen vast im­prove­ments in the safety of its ser­vice, with no in­surance claims filed in the pe­riod un­der review – from the be­gin­ning of Oc­to­ber to the end of De­cem­ber 2016. In­no­va­tion has also formed part of the com­pany’s op­er­a­tions.

Ac­cord­ing to the re­port, the in­tro­duc­tion of the “Vaya Moja” app in June last year has helped to im­prove the way the en­tity com­mu­ni­cates its bus sched­ules and op­er­a­tion times to com­muters.

Metrobus nor­mally dis­trib­utes more than 60 000 copies of its timetable ev­ery quar­ter.

The “Vaya Moja” app, which has seen a sig­nif­i­cant up­take since its launch, is ex­pected to con­sid­er­ably im­prove and re­duce the costs of print­ing timeta­bles, ac­cord­ing to the re­port.

Mavis Machaka, who catches her bus at Gandhi Square in the Joburg in­ner city to com­mute to her place of em­ploy­ment in Rose­bank, says “slowly the bus en­tity is lis­ten­ing to our needs as com­muters. I love the new app be­cause it talks to me as a user of pub­lic trans­port. We’re in Joburg and it should show.

“The city should in­tro­duce new tools that will make the ser­vice rel­e­vant even to young peo­ple like my­self. Metrobus ser­vices are get­ting bet­ter and I hope they con­tinue im­prov­ing,” she said.

The re­port states that the bus util­ity con­tin­ues to fo­cus on de­liv­er­ing on its man­date of pro­vid­ing a safe, re­li­able, af­ford­able and en­vi­ron­men­tally-friendly bus ser­vice.

In her sub­mis­sion in the re­port, Joburg Metrobus board chair­per­son Yolisa Kani says the bus ser­vice con­tin­ues pro­vid­ing “a vi­tal link” for res­i­dents and visi­tors trav­el­ling to work, health-care fa­cil­i­ties, schools, shop­ping cen­tres and other des­ti­na­tions.

“These de­ci­sions in­clude the mi­gra­tion of the Or­a­cle pay­roll to SAP and re­in­force­ment of on-route in­spec­torate, de­spite em­ployee re­sis­tance,” she said.

In his maiden state of the city ad­dress ear­lier this month, mayor Her­man Mashaba said in the ad­just­ment bud­get an­nounced in Fe­bru­ary, the city has al­lo­cated Metrobus R51 mil­lion to pur­chase new buses and a fur­ther R5m for the re­fur­bish­ment of the ex­ist­ing fleet.

We’re in Joburg and it should show

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