Gift card ex­pired so I must for­feit my money

The Star Early Edition - - ASK GEORGIE! -

THIS is a mat­ter about which I feel very strongly as this prac­tice is tan­ta­mount to rob­bery. It is a sys­tem not prac­tised in many other large depart­ment stores, which I find quite shock­ing.

Four years ago, I re­ceived a gift that I didn’t like – and went to Edgars to ex­change it. At the time, I didn’t find any­thing I wanted so I took a gift card, based on the un­der­stand­ing that when I found some­thing I liked, I would use it.

I got very ill and for­got about the card. At the end of May I came across the card in my bag, and de­cided to use it. I was shocked when I was sum­mar­ily told by the man­ager at Edgars Bal­lito Junc­tion that three years had passed and the card was not valid any­more! So I will be forced to for­feit the money – my money.

I had re­turned the gar­ment, so they have the mer­chan­dise. And now they keep my money? How does one’s money elapse?

This prac­tice, to me, is tan­ta­mount to steal­ing. How many other old peo­ple lose out like this to Edgars? Mani Bo­das­ing

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