Sapu’s 10111 strike con­tin­ues

The Star Early Edition - - NEWS - GETRUDE MAKHAFOLA

MEM­BERS of the SA Po­lice Union (Sapu) have vowed to in­ten­sify their strike at the SA Po­lice Ser­vice 10111 emer­gency call cen­tres as the wage strike en­tered its sec­ond day yes­ter­day.

Union mem­bers Bethuel Nkuna and Mot­shidi Talak­gale said be­sides be­ing lowly paid, their work­ing con­di­tions at the Midrand call cen­tre were “un­bear­able”.

They said they also needed coun­selling as they were faced with hav­ing to en­dure distress calls from des­per­ate call­ers who sought help from po­lice.

“Month end is the worst be­cause with cash cir­cu­lat­ing, we re­ceive trau­matic calls that we have to con­nect with the po­lice… and while we’re try­ing to as­sist, you hear gun­shots in the back­ground and the line goes dead… and you have to move on to the next caller,” said Nkuna.

Union sec­re­tary gen­eral Os­car Skom­mere said the prob­lems at the call cen­tre dated back to 2013, when work­ers met with po­lice man­age­ment to ad­dress call cen­tre salary lev­els, which were not the same as those at govern­ment call cen­tres.

He said the then na­tional com­mis­sioner Riah Phiyega in­structed po­lice man­age­ment then to bench­mark 10111 call cen­tre salaries along­side those of call cen­tres at home af­fairs, Sassa, Sars, the pres­i­den­tial hot­line and others.

“The task team rec­om­mended that the salary level at 10111 be up­graded to salary level 7 (R226 000 per an­num). The job eval­u­a­tion was com­pleted around October 2016 with rec­om­mended salary level 7,” said Skom­mere. – ANA

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