Tips for swift fire re­sponse

The Star Early Edition - - METRO WATCH -

THE Cleve­land Com­mu­nity Po­lice Fo­rum has pro­duced a guide to call­ing the fire bri­gade.

Don’t call the fire sta­tion di­rectly, but call the con­trol cen­tre on 011 375 5911 (toll free), 10177 (lan­d­line) or 112 (cell­phone). From there, dis­patch­ers will send an avail­able ve­hi­cle.

Call­ing 011 375 5911 is a di­rect line to the emer­gency ser­vices in Joburg, so re­ac­tion time will be quicker.

The con­trol cen­tre is an au­to­mated an­swer.

Sev­eral fire sta­tions don’t have fire ve­hi­cles at present, al­though 29 new trucks have been or­dered and will ar­rive soon.

It is im­per­a­tive that call­ers give the cor­rect ad­dress, as well as in­clude any land­marks and near­est street cor­ner.

Res­i­dents should join their lo­cal What­sApp street group, as neigh­bours can ful­fil an im­por­tant role in help­ing both to start ex­tin­guish­ing a fire, as­sist­ing those in need and di­rect­ing the fire trucks to the cor­rect ad­dress.

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